Medical Virtual Assistant – Lab Results, Patient Coordination

Winning Assistants LLC

. Review provider-documented instructions related to lab and imaging results .

Posted 10/10/2026full-timeRemote • Mexico, Colombia, Venezuela, El Salvador, United States, PhilippinesMid-LevelSenior💰 $10,400 - $12,480 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient communication, scheduling, and EHR documentation within a medical practice setting, ensuring accurate follow-up on lab and imaging results while maintaining confidentiality and compliance with healthcare standards.

Highest-signal resume keywords

Medical Assistant ExperienceLab Results Follow-Up ExperienceEHR Documentation ExperiencePatient Communication ExperienceScheduling and Patient Coordination Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Clear and Professional Communication

Tools & Technologies

AdvancedMDEHR WorkflowsOomaEmailPhone Tools

Certifications & Qualifications

NBI ClearanceLocal Police Clearance

Industry Keywords

Healthcare Documentation StandardsPatient Follow-UpAppointment CoordinationConfidentialityClinical Administrative Experience

About the role

Key responsibilities & impact

Review provider-documented instructions related to lab and imaging results
Contact patients to communicate provider-reviewed results and instructions
Help patients understand next administrative steps based on provider direction
Recognize when patients should be scheduled for appointments or directed back to providers
Avoid independently diagnosing, interpreting results, recommending treatment, or giving medical advice
Speak with patients about provider instructions, follow-up needs, testing, referrals, and appointment coordination
Schedule follow-up appointments when requested by providers
Coordinate additional testing, referrals, repeat labs, imaging, and other follow-up needs
Document patient interactions accurately in AdvancedMD
Update patient charts with communication notes, scheduling updates, follow-up actions, and administrative details
Maintain confidentiality and follow healthcare documentation standards
Identify and escalate questions or concerns requiring provider review
Coordinate with providers and internal team members to complete patient follow-up
Use AdvancedMD, Ooma, email, phone tools, EHR workflows, and internal practice communication systems

Requirements

What you’ll need

Medical Assistant experience required or similar clinical administrative experience in a medical practice setting
Lab or imaging results follow-up experience required
Patient communication experience required
EHR documentation experience required
Scheduling and patient coordination experience required
Must speak and write English clearly and professionally
Must have relevant work experience
Must provide an NBI Clearance and/or Local Police Clearance before onboarding
Must be available for video meetings with camera on when required
Reliable laptop or desktop computer
Stable high-speed internet connection, minimum 25 Mbps
Noise-canceling headset
Working webcam
Quiet and professional work environment
AdvancedMD experience preferred but not required
Spanish-English bilingual communication preferred but not required

Benefits

Comp & perks

Dedicated HR & Contractor Support Team
Premium VPN Access (Optional)
HIPAA & Cybersecurity Training + Certification (Provided)
Top 1% VA Performance Training
Client-Approved U.S. Holidays
Client-Approved Paid or Unpaid Time Off
Access to Tools & Resources
Optional Performance-Based Incentives
Optional contractor perks and client-approved allowances