Medical Virtual Assistant – Patient Intake, Admin & Billing

Winning Assistants LLC

. Coordinate new patient inquiries, registration, intake documentation, and appointment scheduling .

Posted 10/24/2026full-timeRemote • PhilippinesMid-LevelSenior💰 $10,400 - $12,480 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating patient intake, appointment scheduling, and managing healthcare administrative workflows, while ensuring accurate billing processes and maintaining organized records. Proficient in using EHR/EMR systems and supporting medical billing administration within U.S.-based practices.

Highest-signal resume keywords

Patient Intake CoordinationMedical Billing WorkflowsEHR/EMR Systems ExperienceHealthcare Administrative SupportSocial Media Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient RegistrationAppointment SchedulingBilling Follow-UpsPayroll TrackingRecord MaintenanceAdministrative Task CoordinationContent CreationCanva ProficiencyVoIP Systems ExperienceProvider Credentialing

Soft Skills

Clear CommunicationOrganizational SkillsProfessionalismTeam CollaborationProblem-Solving

Tools & Technologies

SimplePracticeEHR SystemsPractice Management SystemsVoIP SystemsSocial Media Platforms

Certifications & Qualifications

NBI ClearanceLocal Police Clearance

Industry Keywords

Healthcare AdministrationPatient EngagementMental HealthBehavioral HealthTherapy Practice

Tech Stack

Tools & technologies

VoIP

About the role

Key responsibilities & impact

Coordinate new patient inquiries, registration, intake documentation, and appointment scheduling
Manage appointment confirmations, rescheduling, cancellations, and patient follow-ups
Handle patient calls and receptionist duties using the practice’s phone system
Maintain accurate patient records and intake documentation in SimplePractice
Monitor outstanding intake requirements and follow up on completion
Assist with medical billing workflows, payment-related tasks, and billing follow-ups under the Billing Supervisor
Review billing records, identify discrepancies or missing information, and coordinate resolution
Maintain billing documentation and update the practice management system
Take on additional billing responsibilities as training and proficiency progress
Manage the administrative email inbox and respond to routine inquiries
Support the practice owner with executive assistant responsibilities and daily operations
Maintain organized records, task lists, and documentation and improve workflows
Assist with payroll-related administrative tasks and track payroll information
Coordinate outstanding administrative requirements with team members
Contact inactive patients to encourage appointment scheduling and re-engagement
Assist with social media posting, engagement, basic marketing, content creation, and Canva tasks

Requirements

What you’ll need

Hands-on experience coordinating patient intake, registration, appointment scheduling, and related healthcare administrative workflows
Previous experience supporting medical billing workflows, billing follow-ups, payment-related tasks, or healthcare billing administration
Previous experience supporting U.S.-based medical practices
Previous experience using EHR/EMR systems
Experience handling patient calls, receptionist duties, or healthcare-related phone support
Experience managing inboxes, maintaining organized records, coordinating follow-ups, and completing recurring administrative tasks
Relevant work experience
Clear and professional spoken and written English
NBI Clearance and/or Local Police Clearance before onboarding
Availability to attend video meetings with camera on when required
Reliable laptop or desktop computer
Stable high-speed internet connection of at least 25 Mbps
Noise-canceling headset
Working webcam
Quiet and professional work environment
Mental health, behavioral health, or therapy practice experience is an advantage
VoIP systems experience is an advantage
Provider credentialing experience is an advantage
Payroll tracking, general office management, or executive administrative support experience is preferred
Canva, social media posting, engagement, or basic content creation familiarity is beneficial

Benefits

Comp & perks

Dedicated HR & Contractor Support Team
Premium VPN Access (Optional)
HIPAA & Cybersecurity Training + Certification (Provided)
Top 1% VA Performance Training
Client-Approved U.S. Holidays
Client-Approved Paid or Unpaid Time Off
Access to Tools & Resources
Optional Performance-Based Incentives
Optional bonuses, incentives, or increased hours based on performance