Neurology Medical VA – Patient Care Coordination, Prior Authorization

Winning Assistants LLC

. Pre-chart and prepare patient charts before appointments .

Posted 9/30/2026part-timeRemote • PhilippinesMid-LevelSenior💰 $10,400 - $12,480 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient chart preparation, coordination of care, and follow-up communication while ensuring compliance with HIPAA regulations. Proficient in managing multiple patient workflows and utilizing EHR/EMR systems to track patient progress and authorizations.

Highest-signal resume keywords

EHR/EMR System ExperiencePatient Care CoordinationPrior Authorization ExperienceStrong Organizational SkillsHIPAA Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Pre-ChartingTest-Result TrackingPatient CommunicationData TrackingSuperbill GenerationCalendar ManagementSocial Media EngagementFollow-Up ManagementMRI AuthorizationNeurology Workflow Support

Soft Skills

Attention to DetailProfessional CommunicationReliabilityProactivityRelationship Building

Tools & Technologies

CharmHealthEviCoreSpreadsheetsData TrackersEmail Management Tools

Certifications & Qualifications

HIPAA CertificationNBI ClearanceLocal Police Clearance

Industry Keywords

Patient CareHealthcare WorkflowsDiagnostic ImagingPatient Follow-UpRemote Work

About the role

Key responsibilities & impact

Pre-chart and prepare patient charts before appointments
Support approximately 3 patients per day, up to 12–15 patients per week
Ensure required test results, labs, imaging, and other relevant information are received and added to patient charts
Coordinate cognitive testing, imaging, and laboratory work across multiple platforms
Handle post-visit patient communication and follow-ups
Track outstanding patient-related tasks and ensure appropriate follow-up
Prepare charts for physician review; the physician completes and signs the note
Coordinate and track care and results without clinical review, triage, or interpretation
Support prior authorization requests for MRIs and diagnostic imaging
Track authorization status and outstanding requirements
Follow the client's established prior authorization workflow
Track patients throughout the four-visit yearly program
Monitor patient progress and send reminders, check-ins, and follow-up communications
Maintain spreadsheets and data trackers for patient progress and outstanding items
Generate superbills for cash-pay patients using the established workflow
Manage spreadsheets and data trackers
Assist with calendar and schedule management
Support email and inbox management
Assist with social media posting and follower engagement
Provide general executive assistant and administrative support as needed
Prioritize clinical and patient-related responsibilities over secondary administrative tasks

Requirements

What you’ll need

Experience working with an EHR/EMR system
Strong organizational and follow-up skills
Excellent attention to detail when handling patient charts, results, authorizations, and outstanding tasks
Comfortable coordinating multiple patient workflows and testing platforms
Strong patient communication and administrative skills
HIPAA trained and certified
Reliable and consistent, with professional communication
Able to work independently and remain accountable in a remote environment
Proactive in tracking patient follow-ups, outstanding items, and deadlines
Able to communicate professionally and compassionately with patients
Able to build a trusted, professional, long-term working relationship
Charm/CharmHealth experience preferred; similar EHR/EMR experience considered
MRI or diagnostic imaging prior authorization experience highly preferred
Experience with eviCore is a plus, but not required
Previous experience with pre-charting, patient care coordination, test-result tracking, or post-visit follow-up
Experience supporting neurology or similar healthcare workflows
Must speak and write English clearly and professionally
Must have relevant work experience
Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding
Must be available to attend video meetings with camera on when required
Reliable laptop or desktop computer
Stable high-speed internet connection, minimum 25 Mbps
Noise-canceling headset
Working webcam
Quiet and professional work environment

Benefits

Comp & perks

Dedicated HR & Contractor Support Team
Premium VPN Access (Optional)
HIPAA & Cybersecurity Training + Certification (Provided)
Top 1% VA Performance Training
Client-Approved U.S. Holidays
Client-Approved Paid or Unpaid Time Off
Access to Tools & Resources
Optional Performance-Based Incentives
Optional contractor perks and client-approved allowances; these are not employee benefits