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Sales Closer, Healthcare
Winning Assistants LLC. Follow up with new inquiries and convert prospective patients into booked appointments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proven sales experience with a strong ability to convert leads into booked appointments while maintaining patient confidentiality and adhering to HIPAA requirements. Proficient in managing multiple leads, conducting outbound calls, and utilizing CRM systems for tracking sales performance and appointment scheduling.
Highest-signal resume keywords
Sales ExperienceAppointment SettingLead Follow-UpCRM ProficiencyExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ConversionOutbound CallingLead ReactivationAppointment SchedulingSales Performance Tracking
Soft Skills
Strong Organizational SkillsAttention to DetailProactiveSelf-MotivatedProfessional Communication
Tools & Technologies
Aesthetic Record CRMRingCentralVideo Meeting Software
Certifications & Qualifications
NBI ClearanceLocal Police Clearance
Industry Keywords
HIPAA CompliancePatient InquiriesSales PipelinesTreatment PackagesCustomer Confidentiality
About the role
Key responsibilities & impact- Follow up with new inquiries and convert prospective patients into booked appointments
- Reconnect with inactive patients, lost leads, and previous inquiries
- Conduct outbound calls and follow-ups to encourage bookings and treatment purchases
- Explain treatments and packages using approved information and sales guidelines
- Close treatment and package purchases
- Send secure payment links and follow up on outstanding deposits or purchases
- Track lead conversions, appointment bookings, and sales performance
- Answer incoming and overflow calls using RingCentral
- Respond to patient inquiries and provide general service information
- Direct clinical or specialized inquiries to appropriate staff
- Document call details and ensure timely follow-ups
- Maintain patient and lead information in Aesthetic Record CRM
- Update lead statuses and track follow-up activities
- Schedule appointments and maintain the practice calendar
- Monitor appointment readiness and coordinate follow-ups
- Organize sales pipelines and provide administrative and back-office support
- Manage approximately 5–10 new leads per day and reactivate an existing database of approximately 1,000 contacts
- Work toward agreed appointment conversion and sales performance goals independently
Requirements
What you’ll need- Proven sales experience with demonstrated closing ability
- Hands-on experience with appointment setting, lead follow-up, and sales conversion
- Experience conducting outbound calls, proactive outreach, and cold calling
- Ability to reactivate inactive leads and pursue sales opportunities
- Excellent verbal and written English communication skills
- Strong phone etiquette and professional communication
- Ability to explain products or services, overcome objections, and ask for the sale
- Strong organizational skills and attention to detail
- Ability to manage multiple leads and work toward performance targets
- Willingness to learn treatments, packages, sales scripts, and processes
- Familiarity with customer confidentiality and willingness to follow HIPAA requirements
- Proactive, persistent, self-motivated, reliable, and comfortable working independently
- Willingness to transition from part-time to full-time
- NBI Clearance and/or Local Police Clearance before onboarding
- Availability Monday–Friday, 10:00 AM–2:00 PM Pacific Time
- Proficiency in clear, professional English
- Comfortable handling inbound and outbound calls
- Availability for video meetings with camera on when required
- Reliable laptop or desktop computer
- Stable high-speed internet connection of at least 25 Mbps
- Noise-canceling headset
- Working webcam
- Quiet and professional work environment
Benefits
Comp & perks- Dedicated HR & Contractor Support Team
- Premium VPN Access (Optional)
- HIPAA & Cybersecurity Training + Certification (Provided)
- Top 1% VA Performance Training
- Client-Approved U.S. Holidays
- Client-Approved Paid or Unpaid Time Off
- Access to Tools & Resources
- Optional Performance-Based Incentives
- Direct training, sales scripts, and guidance