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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client relationships and territory sales within the packaging industry, with a strong focus on customer service and satisfaction. Proficient in utilizing CRM software and collaborating with internal teams to deliver tailored solutions.
Highest-signal resume keywords
Territory ManagementClient Relationship BuildingCustomer Relationship Management (CRM)Sales Target AchievementPackaging Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ForecastingOrder ProcessingPricing Consistency ManagementTechnical Requirements KnowledgeExpense Reporting
Soft Skills
Customer ServiceCommunicationProblem SolvingCollaborationRelationship Management
Tools & Technologies
CRM Software
Certifications & Qualifications
Valid Driver's License
Industry Keywords
B2B EnvironmentFlexible PackagingRigid PackagingFood Processing IndustryGraphics Experience
About the role
Key responsibilities & impact- Represent Winpak’s brand with professionalism and integrity in the marketplace
- Build strong relationships with existing clients and pursue new business opportunities within targeted markets and product lines
- Deliver exceptional customer service and maintain engagement and satisfaction for customers and internal stakeholders
- Manage changes in order requirements, timelines, and product specifications
- Prepare and process customer orders to ensure production and shipment meet customer expectations
- Maintain pricing consistency according to published guidelines or customer quotations
- Collaborate with the Winpak Graphics Department on customer graphic requests
- Obtain approval for deviations from standard terms before accepting customer orders
- Manage territory inventory according to company policies and special agreements
- Assist with receivables collection and complete expense reports accurately and on time
- Communicate order and requirement changes to customers and head office
- Address customer complaints and coordinate corrective action
- Travel within the assigned territory to maximize sales opportunities, provide sales forecasts, and attend trade shows and seminars while adhering to budget and company policies
- Report to the National Sales Manager
Requirements
What you’ll need- Post-secondary education related to Business, Science, Marketing, Packaging Engineering, or equivalent
- 5+ years of experience managing a territory while identifying and pursuing sales opportunities, closing deals, and meeting or exceeding sales targets
- 5+ years of experience building long-term client relationships in a B2B environment
- 5+ years of experience cultivating and nurturing client relationships, understanding their needs, and providing tailored solutions
- 3+ years of experience with Customer Relationship Management (CRM) software
- Demonstrated knowledge of technical requirements for flexible and rigid packaging, primarily in the Food Processing industry
- 5+ years of experience in the packaging industry preferred
- 3+ years of experience collaborating with internal teams preferred
- Developed graphics experience and technical service and support would be an asset
- Ability to communicate fluently in English and French would be an asset
- Must be able to travel as required within the assigned territory
- Valid driver's license required for travel purposes
Benefits
Comp & perks- Medical, dental, vision & prescription coverage
- Travel coverage
- Disability coverage
- Voluntary life insurance
- Life and accidental death & dismemberment insurance
- Tuition assistance program
- Retirement savings plans
- Comprehensive employee and family assistance program including short term counselling, wellbeing coaching, financial and legal consultation services
