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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting training sessions for local companies, particularly on WISE ERP functions and Microsoft Office tools. Proven ability to provide strategic guidance and support while maintaining attention to detail and effective communication.
Highest-signal resume keywords
WISE ERP System ExperienceMicrosoft Office ProficiencyTraining Development and DeliveryWholesale Distribution Industry KnowledgeExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
WISE Functions TrainingData Organization and SetupHelp Ticket ManagementTraining Video CreationReport Generation
Soft Skills
Attention to DetailOwnershipTeam CollaborationAdaptabilityProblem-Solving
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointWinZoneWinreports
Industry Keywords
Wholesale DistributionTraining ServicesPerformance OutcomesFast-Paced EnvironmentAnnual Meetings
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Conduct on-site and virtual training for local companies
- Work closely with Local Companies, Area Leaders, and Training Services to ensure desired performance outcomes
- Train employees on WISE, WinZone, and Winreports functions
- Train new presidents/managers and employees on topics including WISE functions and reports such as A Day’s Work in a Day (ADWIAD)
- Assist local companies with organization and setup of WISE data
- Conduct follow-up training activities with recently visited local companies
- Participate in Annual Meetings, National Training, Regional Training, and MDTP sessions
- Record training help videos and provide supporting help documentation
- Create, maintain, and follow up help tickets for end users until issues are resolved
- Work with Programming, Quality Assurance, and Support teams on various projects
- Provide conceptual and strategic guidance to local companies
- Perform other duties as assigned
Requirements
What you’ll need- 3+ years working in the wholesale distribution industry
- Attention to detail, thoroughness, and ownership in all duties
- Excellent written and oral communication skills
- Ability to work individually or as part of a team
- Ability to work in a fast paced/constantly changing work environment
- Proficiency with Microsoft Office tools (Word, Excel, PowerPoint)
- Associates or Bachelor’s Degree, or related experience (desired)
- 3+ years of experience using the WISE ERP system (desired)
- Ability to work a non-traditional schedule
- Ability to sit or stand for extended periods of time
- Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
- Ability to lift and transport moderately heavy objects, such as computers and peripherals
- Ability to travel up to 50% of the time
Benefits
Comp & perks- Employees can work remotely
- Ability to work remotely
- Travel up to 50% of the time
