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Relationship Banker
Wintrust Financial Corporation. Build and retain meaningful customer relationships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer relationship management and financial service skills, with the ability to tailor product recommendations and assist customers with digital products. Proficient in account maintenance and risk recognition while supporting community engagement.
Highest-signal resume keywords
Customer Relationship ManagementFinancial Service ExperienceAccount MaintenanceDigital Product AssistanceRisk Recognition
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account OpeningTeller OperationsIntermediate Computer SkillsFraud RecognitionCustomer Service
Soft Skills
CollaborationCommunicationProblem Solving
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Financial Needs AssessmentSales RoleCommunity EngagementBank Operations
About the role
Key responsibilities & impact- Build and retain meaningful customer relationships
- Discover customers’ financial needs and tailor product and service recommendations
- Collaborate with Mortgage and Wealth Management business partners
- Operate a teller drawer serving customers in the lobby/drive-up
- Open accounts and perform account maintenance
- Assist customers with digital products
- Recognize potential fraud and other risks
- Depending on the shift, support bank opening/closing
- Support community and bank events
Requirements
What you’ll need- 1-3 years of experience in a customer service, financial service, or sales role
- High School diploma or GED required
- Intermediate computer skills
- Must be able to lift up to 50 lbs
Benefits
Comp & perks- Competitive pay and annual discretionary bonus eligibility
- Medical Insurance
- Dental
- Vision
- Life insurance
- Accidental death and dismemberment
- Short-term and long-term Disability Insurance
- Parental Leave
- Employee Assistance Program (EAP)
- Traditional and Roth 401(k) with company match
- Flexible Spending Account (FSA)
- Employee Stock Purchase Plan at 5% discount
- Critical Illness Insurance
- Accident Insurance
- Transportation and Commuting Benefits
- Banking Benefits
- Pet Insurance
- Family-friendly work hours
- Tuition reimbursement
- Opportunities to grow and develop in your career
- Promote from within culture