Fraud Operations Analyst

Wirex

. Proactively identify, prevent, and mitigate fraudulent activities, chargebacks, and other financial crimes.

Posted 10/7/2026full-timeRemote • MalaysiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in fraud detection and prevention, with strong analytical skills to identify and mitigate financial crimes. Proficient in using fraud tools and data analysis to enhance operational efficiency and safeguard financial interests.

Highest-signal resume keywords

Fraud DetectionAnalytical SkillsSQLExcelFraud Tools

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Fraud DetectionAnalytical SkillsStatistical AnalysisChargeback InvestigationData Analysis

Soft Skills

Attention to DetailCommunication SkillsProblem-Solving

Tools & Technologies

SQLExcelMicrosoft OfficePowerPointCheckoutChainalysis

Industry Keywords

Financial CrimeFraud PreventionCNP FraudOnline Payments ProcessingSuspicious Activity Reports

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Proactively identify, prevent, and mitigate fraudulent activities, chargebacks, and other financial crimes.
Review suspicious or system-generated transaction alerts and make decisions based on fraud rules and guidelines.
Monitor real-time transaction queues to identify high-risk activity and emerging fraud trends.
Analyse customer behaviour and transaction patterns to detect anomalies.
Identify CNP fraud, hacked accounts, third-party fraud, and friendly fraud.
Work with rule-based fraud engines, including rule structuring, testing, and A/B testing.
Support data discovery and reporting for fraud KPIs and operational performance.
Prepare and submit Suspicious Activity Reports (SARs) where required.
Analyse key fraud risks and recommend improvements to reduce fraud exposure.
Recommend system, analytics, and operational improvements.
Contribute to projects improving fraud detection and operational efficiency.
Safeguard the organisation’s financial interests and maintain customer and stakeholder trust.

Requirements

What you’ll need

Minimum 3 years experience in fraud or financial crime within banking or fintech.
Experience investigating fraud such as investment scams or APP fraud (advantageous).
Strong analytical and investigative skills with high attention to detail.
Understanding of crypto, online payments processing and payment platforms.
Strong technical skills including Excel, SQL, Microsoft Office and PowerPoint.
Ability to work in high-volume, fast-paced environments.
Ability to translate complex data analysis into clear insights and recommendations.
Experience with fraud tools such as Checkout, Chainalysis or similar platforms (beneficial).
Experience in statistical analysis (advantageous).
Chargeback investigation experience (advantageous).
Fluency in spoken and written English.
Resumes must be submitted in English.
Willingness and ability to work a rostered five days on, two days off schedule, including permanent weekend working.

Benefits

Comp & perks

Generous annual leave plus public holidays.
Paid charity day.
Flexible working hours and remote working.
Company-provided equipment.
Annual training and development budget.
Opportunity to grow your career within an innovative fintech.