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Tech Stack
Tools & technologiesRPA
About the role
Key responsibilities & impact- Manage partner onboarding, offboarding, contract renewals, and master data updates
- Analyze, review, and validate corporate, ownership, and contractual documentation
- Identify inconsistencies, outstanding documentation, and regularization requirements
- Work closely with Compliance, AML/CFT, Legal, Sales, and Technology teams
- Ensure requests progress correctly through workflow queues while meeting SLAs and deadlines
- Support internal teams regarding rules, documentation requirements, and process status
- Monitor operational KPIs, productivity, outstanding items, and rejection reasons
- Keep the partner master database up to date and aligned with internal policies
- Identify opportunities to improve, standardize, and simplify processes
- Participate in the implementation of system enhancements, automation, and workflow improvements
- Prepare reports, management controls, and operating procedures
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Process Management, Accounting, Law, Economics, or a related field
- Experience with document review, registration, contracts, information validation, or operational processes
- Experience managing workflows, controlling requests, and tracking deadlines
- Intermediate Excel proficiency, including formulas, filters, pivot tables, and data cleansing
- Knowledge of corporate systems and workflow platforms
- Strong analytical skills and attention to detail
- Strong verbal and written communication skills
- Excellent organization and ability to manage multiple demands simultaneously
- Preferred: experience in financial institutions or the banking correspondent market
- Preferred: experience with partner onboarding and network management
- Preferred: knowledge of articles of association, corporate amendments, powers of attorney, and legal-entity documentation
- Preferred: knowledge of Compliance, KYC, AML/CFT, and customer due diligence
- Preferred: Power BI experience for building and monitoring KPIs
- Preferred: experience with process automation, artificial intelligence, RPA, or workflows
- Preferred: participation in continuous improvement projects and system implementations
Benefits
Comp & perks- WE Flex model: 4 days working onsite at the offices and 1 day working from home
- Equity and Inclusion culture
- Position also open to candidates with disabilities
- Professional growth and development opportunities
- Dynamic and collaborative work environment