Associate Renewals Manager

Workiva

. Support existing programs to maximize company revenue and resolve customer-related contract issues .

Posted 10/7/2026full-timeRemote • United StatesJuniorMid-Level💰 $76,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in SaaS sales and renewals, with a strong focus on customer relationship management and sales strategy execution. Capable of analyzing pipeline data and identifying opportunities for subscription growth while maintaining effective communication with clients.

Highest-signal resume keywords

SaaS Sales ExperienceCustomer Relationship ManagementSales Strategy ExecutionPipeline AnalysisTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Process ManagementContract Issue ResolutionAccount ManagementMitigation PlanningDemonstration SkillsRenewal SalesReporting ValidationSubscription GrowthXBRL Services KnowledgeBasic Accounting Knowledge

Soft Skills

Self-Directed WorkExcellent CommunicationTerritory ManagementProactive CoordinationTimely Follow-Through

Tools & Technologies

Customer Relationship Management ToolsWorkiva Products Suite

Certifications & Qualifications

Force Management Training

Industry Keywords

Software as a ServiceRevenue MaximizationCustomer RetentionSales OptimizationAccount Growth

About the role

Key responsibilities & impact

Support existing programs to maximize company revenue and resolve customer-related contract issues
Proactively coordinate subscription opportunities and resolve issues with Account Managers
Identify at-risk accounts and develop mitigation plans through closure
Present compelling demonstrations of Workiva’s suite of products and services
Lead renewal sales processes to close by demonstrating Workiva’s value proposition
Review and validate installed base reports
Collaborate with internal teams to pursue accounts for renewal
Maintain strong customer relationships to grow the business
Update customer relationship management tools regularly and timely
Provide accurate forward-looking information through pipeline analysis
Plan and execute sales strategies to complete sales and optimize profits
Prioritize selling activities and follow through in a timely fashion
Communicate regularly with accounts that may increase subscriptions or XBRL services

Requirements

What you’ll need

High school/secondary school education
1 year of related experience in SaaS sales or renewals
Ability to work from home and be self-directed; scheduling own appointments
Excellent time management and territory management skills
Reliable internet access for any period of time working remotely, not in a Workiva office
Associate’s degree preferred
Basic knowledge of accounting preferred
Basic knowledge of Software as a Service business model preferred
Force Management training is a plus

Benefits

Comp & perks

Eligible for commission based on sales performance
Restricted Stock Units granted at time of hire
401(k) match
Comprehensive employee benefits package
Ability to work remotely from any location within the country of employment
Up to 10% travel for internal meetings and trainings