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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organisational skills and attention to detail while providing administrative support, managing communications in both French and English, and maintaining confidentiality. Proficient in Microsoft Office applications and capable of improving administrative processes.
Highest-signal resume keywords
Fluent French CommunicationStrong Organisational SkillsMicrosoft Office ProficiencyAttention to DetailConfidential Information Handling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Administrative SupportDocument PreparationDatabase ManagementMeeting CoordinationExpense Documentation
Soft Skills
Professional CommunicationProactive ApproachDependabilityTeam CollaborationTask Prioritisation
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft Outlook
Certifications & Qualifications
Relevant Administrative Qualification
Industry Keywords
Office SupportCustomer ServiceConfidentialityDigital Records ManagementAdministrative Processes
About the role
Key responsibilities & impact- Provide day-to-day administrative support to colleagues and business teams
- Manage incoming enquiries and respond to French-speaking stakeholders by email, phone or other communication channels
- Prepare, format and proofread documents, correspondence and reports
- Maintain and update records, databases and filing systems, ensuring information is accurate and well organised
- Schedule meetings, manage calendars and coordinate appointments as required
- Support the preparation of meetings, including agendas, materials and follow-up notes
- Process requests and documentation in line with internal procedures
- Coordinate with internal teams to follow up on administrative tasks and resolve queries
- Assist with travel arrangements, expense documentation or other office coordination activities as needed
- Prioritise tasks and meet deadlines while maintaining a high level of accuracy
- Handle sensitive information professionally and maintain confidentiality
- Identify opportunities to improve administrative processes and document management
Requirements
What you’ll need- Previous experience in an administrative, office support or customer service role is an advantage
- Fluent French, both written and spoken
- Good command of English for communication in an international working environment
- Strong organisational skills and attention to detail
- Clear and professional written and verbal communication
- Ability to manage multiple tasks, set priorities and meet deadlines
- Confident using Microsoft Office applications, particularly Word, Excel and Outlook
- Comfortable learning new systems and maintaining accurate digital records
- Professional approach to handling confidential information
- Proactive, dependable and able to work both independently and as part of a team
- Relevant administrative or business qualification is an advantage
Benefits
Comp & perks- Opportunity to develop administrative and professional skills
- Collaborative working environment with support from colleagues across teams
- Regular communication with French-speaking stakeholders