Community Outreach Manager

World Central Kitchen

. Conduct rapid community assessments in disaster areas and identify urgent food needs .

Posted 10/6/2026contractRemote • United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and management skills in disaster response, with the ability to train and mentor teams in challenging environments. Exhibits cultural awareness, negotiation skills, and the capacity to make sound decisions under pressure while maintaining operational effectiveness.

Highest-signal resume keywords

Disaster Response ManagementTeam Leadership and TrainingCultural CompetenceOperational Strategy ImplementationCrisis Decision-Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Community AssessmentOperational ReportingAfter-Action ReportingCost ProjectionSupply Chain CoordinationField Operations ManagementPerformance FeedbackMentoringTrainingNegotiation

Soft Skills

Emotional IntelligenceCalm Under PressureCultural SensitivityCollaborationAdaptability

Certifications & Qualifications

Valid Driver's LicenseValid Passport

Industry Keywords

Disaster ReliefCommunity OutreachHumanitarian AidCrisis ManagementField Operations

About the role

Key responsibilities & impact

Conduct rapid community assessments in disaster areas and identify urgent food needs
Build connections with affected communities and foster culturally competent relationships
Recruit, train, lead and manage locally driven community outreach teams
Lead frontline relief operations and implement adaptable response strategies in disaster and conflict environments
Respond to disaster areas within four hours notice, managing operations on the ground or, rarely, remotely
Gather beneficiary feedback and recommend response scope, scale-up, or wind-down strategies
Provide regular operational updates to the Response Director during activations and report to the Unit Director off activation
Collaborate with WCK departments, finance, procurement, and logistics teams
Share cost projections for outreach operations and coordinate sourcing and delivery of supplies
Manage personnel issues, performance feedback, mentoring, training, and professional development
Ensure smooth transitions and handovers between activation managers and rotating response teams
Complete after-action reports and identify process improvements
Represent World Central Kitchen to beneficiaries, partners, and media as required

Requirements

What you’ll need

Ability to spend up to 70% of the time in the field; typical activation duration is four weeks, potentially longer
Must live within one hour of an international airport or be willing to relocate
Willingness and ability to travel frequently to remote and potentially hazardous locations within four hours notice
Bachelor's degree and/or equivalent preferred, or 5+ years of experience in management roles, preferably in fast-paced, ever-changing environments
Experience leading, training and coaching large teams in challenging and rapidly changing environments
Ability to synthesize large volumes of information into actionable steps under pressure
Ability to work independently with minimal infrastructure and resources
Willingness to work in challenging environments with austere living conditions
Ability to work well with others and take directions to protect yourself and the team
Demonstrated negotiation and diplomacy skills in complex and potentially volatile situations
Calm and composed demeanor during crisis situations, with capacity to make sound decisions under pressure
Physical fitness and stamina to work long hours doing physically demanding tasks in varying and potentially extreme climates
Strong mental resilience and emotional intelligence for working in conflict environments
Cultural awareness and sensitivity
Fluency in English required; additional languages such as Spanish, French, or Portuguese highly desirable
Must have a valid Driver's License
Must have a valid Passport
Applicants must be authorized to work for any employer in the United States; sponsorship is unavailable
Cover letter required
Subject to reference and background checks

Benefits

Comp & perks

Opportunities for continuous learning and career development
Supportive and enthusiastic team environment valuing collaboration and fun
Opportunity to make a direct impact on building a diverse and talented global team