Aviation Assistant – G5-SC5

World Food Programme

. Perform operational coordination and administration of air operations in compliance with WFP standards and risk management processes .

Posted 10/4/2026full-timeDamascus • SyriaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational coordination and administration of air operations, ensuring compliance with WFP standards and effective risk management. Proficient in managing aviation-related documentation, liaising with authorities, and supporting process improvements for optimal air activity performance.

Highest-signal resume keywords

Air Operations CoordinationFlight Planning AssistancePassenger And Cargo HandlingMicrosoft Office ProficiencyFluency In English And Arabic

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Air Traffic ControlFlight DispatchAeronautical EngineeringBooking And TicketingWeather Report InterpretationBasic Flight FollowingRadio Telephony ProceduresOperational Risk ManagementDatabase ManagementDocumentation Compliance

Soft Skills

Precision And ProfessionalismAnticipating Operational NeedsClient Query ResponseCollaboration With Internal CounterpartsSupport And Teamwork

Certifications & Qualifications

Post-Secondary Certificates In Air Traffic ControlPost-Secondary Certificates In Flight DispatchPost-Secondary Certificates In Aeronautical Engineering

Industry Keywords

Aviation IndustryRestricted Flying ZonesAir Transportation PlanningCrisis ResponseUNHAS Service Representation

About the role

Key responsibilities & impact

Perform operational coordination and administration of air operations in compliance with WFP standards and risk management processes
Liaise with airport officials and local authorities to obtain clearances, documentation, and authorizations
Carry out pre-flight actions to ensure registered passengers and cargo are carried, coordinating with crew and escalating issues
Collate post-flight documentation to confirm flights and compliance with established conditions
Research, collate, and report aviation-related information for decision-making, air transportation planning, execution, reporting, and contractual performance
Update and maintain databases and records for accurate, organized, accessible information and reporting
Respond to client queries using standard processes, obtaining guidance or escalating as required
Liaise with internal counterparts to align aviation activities with wider programmes
Support other staff in completing tasks to agreed standards and deadlines
Support process reviews and improvements to maximize air activity performance
Follow emergency preparedness practices to support rapid crisis response

Requirements

What you’ll need

Completion of secondary school education
Post-secondary certificates in air traffic control, flight dispatch, aeronautical engineering, or related field are essential for Air Operations roles and desirable for Air Movement roles
At least 5 years’ experience in the aviation industry
Experience in restricted flying zones and other aviation risks, and assisting in flight planning
Experience in booking and ticketing
Experience handling passenger and cargo manifests, passenger and cargo handling, and aircraft loading
Experience interpreting routine weather reports
Experience in basic flight following and radio telephony procedures
Proficiency in Microsoft Office programmes and other related tools
Ability to simultaneously manage multiple requests while maintaining precision and professionalism
Ability to anticipate operational needs and propose practical solutions
Ability to represent the UNHAS service professionally to passengers, partners, and authorities
Fluency in oral and written English and Arabic
All selected candidates will undergo rigorous reference and background checks

Benefits

Comp & perks

Highly inclusive, diverse, and multicultural working environment
Personal and professional development through training, accreditation, coaching, mentorship, and other programs
Internal mobility opportunities
Opportunity to work across country, regional, and global offices
Attractive compensation package
Reasonable accommodations throughout the recruitment process