Software Quality Assurance Manager

World Travel Holdings

. Lead, mentor, and develop a blended Quality Engineering team spanning manual, exploratory, regression, API, performance, accessibility, and automated testing .

Posted 10/5/2026full-timeRemote • United StatesSeniorLead💰 $135,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading Quality Engineering teams, developing scalable automation frameworks, and implementing AI-assisted testing practices. Proficient in modernizing testing processes and integrating quality metrics into CI/CD pipelines to enhance software delivery.

Highest-signal resume keywords

Quality Engineering LeadershipTest Automation Framework DesignCI/CD Pipeline IntegrationAI-Assisted TestingAgile/Scrum Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Test AutomationQuality EngineeringFramework ArchitectureJavaPythonJavaScriptSQLNoSQLPerformance TestingRegression Testing

Soft Skills

Analytical SkillsCommunication SkillsLeadership Skills

Tools & Technologies

AWSAzureGCPDockerKubernetesJMeterGatlingLocustTestRailZephyr

Industry Keywords

Quality EngineeringSoftware TestingTest AutomationShift-Left Quality PracticesAI-First Quality EngineeringTravel Industry Experience

Tech Stack

Tools & technologies

AWSAzureCloudDockerGoogle Cloud PlatformJavaJavaScriptJMeterKubernetesNoSQLPythonSQL

About the role

Key responsibilities & impact

Lead, mentor, and develop a blended Quality Engineering team spanning manual, exploratory, regression, API, performance, accessibility, and automated testing
Manage team capacity, priorities, and delivery across active initiatives
Simplify, standardize, and modernize Quality Engineering processes
Establish an onboarding process for Quality Engineering team members
Build partnerships across Product Management, Business Analysis, Engineering, Architecture, DevOps, and Quality Engineering
Own the design, implementation, and evolution of a scalable automation framework for web, mobile, accessibility, API, integration, performance, and regression testing
Define framework architecture, technical standards, tool selection criteria, coding patterns, and governance practices
Assess existing tools, test suites, environments, and processes for modernization, consolidation, and automation opportunities
Build a roadmap for migrating current testing practices to the future-state automation framework
Partner with Engineering and Architecture on modernization, cloud readiness, platform resiliency, and technical health
Develop standards, measurement practices, and team skills for responsible AI adoption in Quality Engineering
Design and evolve agentic Quality Engineering workflows
Lead AI-assisted test generation, execution, maintenance, optimization, coverage analysis, and quality insights
Establish and communicate an AI-first Quality Engineering vision
Improve requirement quality, acceptance criteria, maturity, testability, and shared understanding of business risk before development
Advance shift-left quality practices in discovery, refinement, solution design, and delivery planning
Define risk-based quality strategies across Product Management, Business Analysis, Engineering, Architecture, and DevOps
Embed automated test execution, quality gates, environment readiness checks, and reporting into CI/CD pipelines
Ensure coverage across functional, regression, performance, load, accessibility, API, and integration testing
Drive automation-first practices while preserving exploratory, risk-based, and customer-focused testing
Connect Quality Engineering reporting to customer experience, franchise experience, agent productivity, release confidence, and platform stability
Identify quality improvements that increase development throughput and support faster release cycles
Improve early quality visibility and reduce developer feedback cycles
Establish quality metrics and framework health reporting
Develop insights on requirement readiness, acceptance criteria maturity, automation effectiveness, release confidence, platform resiliency, and technical health
Evaluate emerging Quality Engineering and AI technologies
Manage resource allocation, planning, and delivery of automation framework and test modernization initiatives
Advocate for modern, AI-first Quality Engineering practices and guide responsible adoption
Use quality, productivity, and technical-health insights to identify improvements, communicate progress, and guide investment decisions
Define transformation measures including manual testing effort, automation adoption, AI testing adoption, engineering throughput, defect escape trends, release cycle speed, and deployment confidence

Requirements

What you’ll need

Bachelor’s or master’s degree in computer science, engineering, related field, or equivalent practical experience
7+ years of experience in Quality Engineering, software testing, or test automation, including 2+ years in a leadership or management role
Deep hands-on experience designing, implementing, maintaining, and scaling test automation frameworks
Experience with framework architecture, reusable components, coding standards, governance practices, and AI-assisted Quality Engineering capabilities
Proficiency in Java, Python, JavaScript, or a similar programming language
Experience integrating automated tests, quality gates, framework health checks, and reporting into CI/CD pipelines
Experience modernizing legacy Quality Engineering tools and consolidating fragmented testing approaches
Experience advancing shift-left quality practices through early collaboration on requirements, acceptance criteria, solution design, testability, and delivery risk
Strong understanding of Agile/Scrum delivery and the software testing lifecycle
Strong analytical, communication, and leadership skills
Experience evaluating or implementing AI-assisted software engineering or Quality Engineering capabilities preferred
Experience with AWS, Azure, or GCP and Docker or Kubernetes a plus
Experience with JMeter, Gatling, or Locust; security testing practices; TestRail or Zephyr; API mocking; service-level API testing; SQL queries; and SQL and NoSQL database testing preferred
Travel industry experience ideal

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
Company-paid life and disability insurance
401(k) with discretionary company match
Paid time off and holidays
Travel discounts and employee perks
Employee Assistance Program (EAP)
Professional development and learning opportunities