Travel Sales Agent

World Travel Holdings

. Serve as a trusted travel advisor by providing expert recommendations tailored to customer needs .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer relationship management and sales strategies, with strong communication skills and the ability to adapt to feedback. Proficient in navigating multiple systems and maintaining a reliable home office environment.

Highest-signal resume keywords

Customer Relationship ManagementSales StrategiesStrong Typing SkillsMicrosoft Office ProficiencyOutbound Follow-Up Calls

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Internet NavigationChat CommunicationEmail CommunicationReservation ProcessingCRM Record Updates

Soft Skills

Self-MotivatedAdaptableStrong Verbal CommunicationListening SkillsOpenness to Coaching

Industry Keywords

Travel AdvisorCustomer Connection MethodologyInbound CallsTargeted Outreach CampaignsVirtual Call Center

About the role

Key responsibilities & impact

Serve as a trusted travel advisor by providing expert recommendations tailored to customer needs
Build customer relationships by handling 1–2 inbound calls per hour
Process new vacation reservations and make timely changes to existing reservations
Follow the Customer Connection methodology to deliver a remarkable customer experience
Manage assigned leads through follow-up touchpoints and CRM record updates
Conduct targeted outreach campaigns to prospective customers
Navigate multiple browsers and systems while using instant messaging and email
Meet or exceed sales goals by applying feedback and sales strategies
Remain responsive by phone, email, and chat during scheduled work hours
Participate in team meetings and training

Requirements

What you’ll need

Reliable availability for a full-time schedule of 35–45 hours per week based on business needs
Strong typing skills and proficiency with internet navigation, chat, email, and Microsoft Office
Ability to communicate verbally, through listening, and in writing
Confidence making outbound follow-up calls to customers
Openness to coaching feedback and ability to apply learnings
Ability to concentrate and sit or stand at a desk while repeatedly viewing a computer screen and answering the phone
Self-motivated and adaptable in a structured virtual call center
Reliable internet with at least 5.0 Mbps upload and 10 Mbps download
Private, distraction-free workspace
Home office must be in a different residence from any other World Travel Holdings remote employee

Benefits

Comp & perks

Paid initial training and ongoing development
Computer equipment and headset provided
Real-time internal support team
Medical, dental, and vision coverage
Company-paid life and disability insurance
401(k) with discretionary company match
Paid time off and holidays
Travel discounts, deeply discounted cruises, and travel agent rates
Employee Assistance Program (EAP)
Professional development and learning opportunities