Travel Consultant

World Travel

. Arrange simple and complex domestic and international reservations for university-centric clients, including air, car, hotel, limousine, rail, and other ground transportation services .

Posted 9/19/2026full-timeExton • Pennsylvania • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex domestic and international travel arrangements, utilizing Sabre GDS for efficient booking and client service. Exhibits strong communication skills and a commitment to client satisfaction while adhering to travel policies and procedures.

Highest-signal resume keywords

Sabre GDS ProficiencyCorporate Travel ExperienceGroup Travel PlanningClient Service FocusTravel Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Travel ArrangementItinerary PlanningTicketingRate Structure KnowledgeGroup Air BlocksLogistics ManagementDetail OrientationProblem SolvingTechnical AptitudeEmergency Recovery Participation

Soft Skills

Excellent CommunicationClient Relationship ManagementInitiativePatienceFlexibility

Tools & Technologies

MS OfficeOutlookExcelPowerPointTeamsSmartsheet

Industry Keywords

University TravelCollegiate CommunitiesTravel PoliciesClient Service StandardsTravel Requirements

About the role

Key responsibilities & impact

Arrange simple and complex domestic and international reservations for university-centric clients, including air, car, hotel, limousine, rail, and other ground transportation services
Advise travelers on applicable travel requirements, including visas, passports, and ancillary costs
Receive incoming phone calls, emails, and registration forms to complete travel requests
Manage traveler profiles and queues
Apply unused tickets on file to reservations to maximize client savings
Use current technology and automation to perform the job effectively
Follow company procedures, guidelines, standards, and best practices to secure the lowest logical fares and accommodations
Research and resolve enroute traveler service concerns in a timely manner
Apply client travel policies, guidelines, authorization requirements, and procedures
Foster productive client relationships and provide excellent client service
Handle multiple assignments and respond quickly to changing business needs
Take initiative and solve problems
Interact professionally with clients, employees, and colleagues
Participate in disaster or emergency recovery events to ensure client needs are met
Attend staff and training meetings for industry, office procedure, and company updates
Report to the Manager, Operations; collaborate within the Operations team

Requirements

What you’ll need

5+ years of native Sabre GDS proficient experience
5+ years in a corporate travel role utilizing the SABRE GDS
Current travel industry knowledge and experience
Excellent written and verbal communication skills, particularly with a client service focus
Familiarity with university and collegiate communities is a must
Proven experience with group air blocks and contracts
Experience with group travel planning and logistics highly desired
Proficient with international itineraries and rate structures, both simple and complex
Working knowledge of MS Office products: Outlook, Excel, PowerPoint, and Teams
Proven experience with Smartsheet
Independent worker who is a self-starter and willing to learn
Strict attention to detail
Ability to work in a fast-paced, challenging environment
Patience and flexibility
Ability to participate in disaster or emergency recovery events
Commitment to lifelong learning
Technical aptitude
High School Diploma required
College Degree preferred
Ability to work various full-time hours on EST
Must adhere to the company telecommuting policy and establish a proper home office
May be asked to report to a World Travel, Inc. office for training, support, or other reasons

Benefits

Comp & perks

Telecommuting permitted
Overtime may be available upon request
Training, support, and staff meetings (virtual or in-person)
Reasonable accommodation for the application and/or interview process