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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive leadership in technology strategy, software engineering, and AI-driven workflow automation, with a strong focus on team development, project delivery, and information security. Proven ability to manage technology budgets and vendor relationships while ensuring system reliability and scalability.
Highest-signal resume keywords
Technology LeadershipAI Workflow AutomationInformation Security ManagementSoftware Engineering ManagementBudget Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software EngineeringAI Coding AgentsArchitecture ReviewTechnical DepthB2B Platform DevelopmentVendor Portfolio ManagementData Protection PracticesGDS SystemsIntegration ManagementProject Delivery
Soft Skills
Strong Communication SkillsTeam DevelopmentInfluencing Strategy
Tools & Technologies
Microsoft 365Booking EnginesSupplier APIsTravel Technology PlatformsIncident Response Tools
Industry Keywords
Travel TechnologyOperational EffectivenessBusiness ContinuityScalability ImprovementsRisk Management
About the role
Key responsibilities & impact- Lead WorldVia's technology organization across software engineering, travel technology, IT and network infrastructure, information security, project delivery, and AI workflow automation
- Plan organizational growth, structure, leadership needs, and hiring strategy
- Build and report on a technology scorecard covering delivery performance, system reliability, security, and cost management
- Develop and maintain technology strategy aligned with company growth, scalability, and revenue goals
- Manage the software engineering team directly, setting priorities and reviewing architecture and code
- Partner with the CEO and Product Management to translate the product roadmap into delivery plans, estimates, release schedules, and measurable outcomes
- Own technical architecture and build-versus-buy decisions for advisor-facing tools, WorldVia.com, and internal systems
- Lead adoption of AI across the company and advance an AI-native development lifecycle
- Partner with department leaders to redesign workflows using AI and measure efficiency, cost, quality, and scalability improvements
- Oversee the AI workflow and automation program across departments
- Oversee travel technology platforms and integrations, including GDS systems, supplier connections, booking tools, advisor technology, and mid-office systems
- Own IT operations, network infrastructure, Microsoft 365 administration, access management, and technology operations
- Lead the information security program, including policies, risk management, incident response, vendor security reviews, and security practices
- Ensure systems are reliable, scalable, secure, and aligned with business continuity objectives
- Manage the technology budget, vendor relationships, contracts, and technology investments
- Evaluate and prioritize technology spending to maximize business value, operational effectiveness, and scalability
- Report to the CEO
- Travel up to 20% for company meetings, collaboration, training, conferences, industry events, and other business activities
Requirements
What you’ll need- 12+ years in software engineering or technology leadership
- 5+ years leading teams of 10 or more people with managers among your direct reports
- Experience leading technology at a company of roughly 50 to 500 employees, covering both product engineering and IT/infrastructure
- A record of hiring and developing engineers and technical managers and growing a team while keeping delivery on schedule
- Experience managing technology budgets, vendor portfolios, and investment prioritization decisions
- Hands-on experience running an engineering team on an agentic development lifecycle (AI coding agents used across planning, coding, review, and testing, with human review and approval steps), and leading AI-driven workflow redesign in business operations with measured results
- Experience putting AI or automation tools into use in business operations
- Hands-on technical depth: able to review architecture and code, judge engineering tradeoffs, and step into delivery when needed
- Experience building and running B2B platforms that depend on many third-party integrations
- Working knowledge of information security and data protection practices
- Proven success partnering with executive teams and influencing company strategy through technology planning and execution
- Strong written and verbal communication skills; able to explain technical tradeoffs to non-technical leaders, staff, and partners
- Travel-industry technology experience is strongly preferred, such as GDS systems (Sabre, Travelport, etc.), supplier APIs, booking engines, or host agency or OTA platforms
Benefits
Comp & perks- Competitive salary and performance-based bonuses
- Employer-Sponsored Medical and Dental Insurance with Employee Contribution
- Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance)
- Optional Employee-Paid Vision Insurance and STD (Short-Term Disability Insurance)
- 401k with up to 4% Company Match
- Paid Time Off + Company Holidays
- Additional Time Off for Your Birthday and Work Anniversary
- Travel industry perks and discounts
- Collaborative and innovative work environment