Learning Management System Administrator

Worldwide Clinical Trials

. Assist the LMS Support Team in maintaining the global Learning Management System (LMS) .

Posted 10/27/2026full-timeRemote • IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Learning Management Systems (LMS) operations, particularly with Cornerstone, and possesses strong communication and customer service skills to effectively support training initiatives and resolve user queries.

Highest-signal resume keywords

Learning Management System ExperienceCornerstone LMS ProficiencyTraining Development and DeliveryCustomer Service SkillsPharmaceutical Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Learning Management System MaintenanceTraining Module CreationLMS Reporting FunctionalityMS-Office ApplicationsTraining Concepts and Methods

Soft Skills

Excellent Communication SkillsProblem-Solving AbilityAttention to DetailFlexible AttitudeTeam Collaboration

Certifications & Qualifications

High School Diploma or GED

Industry Keywords

Pharmaceutical IndustryCRO IndustryTraining AssignmentsQuality ChecksRole-Based Security

About the role

Key responsibilities & impact

Assist the LMS Support Team in maintaining the global Learning Management System (LMS)
Create learning-related activities, including training modules, classes, courses, learning matrices, and other activities within the LMS
Maintain training assignments for SOP, work instruction, job-specific, and study-related training
Resolve LMS-related queries from the end-user community
Maintain the LMS support center and documentation
Coordinate with the IT department and software vendor to resolve issues and minimize system downtime
Create and maintain system guidelines and FAQs
Retrieve training records, plans, and related documents during audits and inspections
Manage LMS user accounts
Assist with standards, processes, procedures, guidelines, quality checks, system configurations, architecture, and role-based security
Resolve training problems for individuals or groups
Provide training-related reports using LMS reporting functionality
Assist in training and mentoring new team members

Requirements

What you’ll need

High school diploma/GED equivalent or higher education
At least 2 years of experience working with a learning management system—Cornerstone or Cornerstone SBX—or relevant experience within the Pharmaceutical or CRO industry
Oral and written fluency in the English language
Strong working knowledge of learning management systems and their principles of operation
Strong knowledge of MS-Office applications including Microsoft Word, Excel, and PowerPoint
Excellent written and verbal communication skills, including negotiation skills
Ability to plan, strategize, manage, monitor, schedule, critique, and problem-solve
Strong customer service skills
Knowledge of the CRO/pharmaceutical industry
Knowledge of training concepts and methods of training
Ability to develop and deliver training on use of the LMS to end users
Strong attention to detail
Ability to work under both the direction of others and with minimal direction
Flexible and can-do attitude to work in a changing environment