People Services Specialist I

Worldwide Clinical Trials

. Maintain accurate and timely employee data in the HCM system .

Posted 9/24/2026full-timeBelgrade • SerbiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HR workforce management, employee data administration, and compliance with local regulations. Proficient in providing operational support throughout the employee lifecycle while ensuring excellent customer service and effective communication.

Highest-signal resume keywords

Employee Data ManagementHR Workforce PoliciesWorkday (HCM) ExperienceCustomer Service SkillsCompliance Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee Data AdministrationBenefits AdministrationSeparation Package ProcessingDocument ManagementProcess Improvement

Soft Skills

Excellent CommunicationAttention to DetailCritical ThinkingTeam-OrientedPositive Attitude

Tools & Technologies

Microsoft Office SuiteCollaboration Tools

Certifications & Qualifications

HR CertificationsCompensation CertificationsBenefits Certifications

Industry Keywords

HCM SystemEmployment LifecycleGlobal ComplianceWorkforce ManagementPayroll Data

About the role

Key responsibilities & impact

Maintain accurate and timely employee data in the HCM system
Support employment lifecycle activities, including provision and storage of personal documentation
Support global employment registration and deregistration activities
Receive, analyze, and process voluntary and involuntary separation requests and create separation packages
Provide benefits and leave administration according to documented local requirements
Serve as a resource for policy and process-related workforce management transactional questions
Maintain documentation for core People Services activities in compliance with policies and legal requirements
Evaluate existing processes and recommend improvements to departmental efficiency and service delivery
Manage employee data for reporting and compliance purposes
Support remuneration processes with internal and external partners
Provide on-site support as required
Deliver operational and transactional support throughout the employee lifecycle
Provide customer service to the global People team, leaders, and employees while following global compliance regulations

Requirements

What you’ll need

Bachelor’s degree and a minimum of 3 years of relevant experience working in an administrative or support capacity required OR an equivalent combination of education and experience
Knowledge of concepts, policies, and procedures related to HR workforce and benefits
Ability to perform complex tasks under minimal supervision, with some degree of latitude and creativity
Excellent customer service and communication skills
Knowledge of local and country processes
Ability to use judgment in data and demonstrate capability to think critically
Ability to organize files, records, and documents
Ability to effectively communicate with employees, management, and outside contacts
Attention to detail and comfort handling payroll data
Ability to follow compliance regulations and procedures
Team-oriented with a positive attitude and ability to create productive and effective relationships
Experience with Workday (HCM)
Ability to use Microsoft Office Suite and collaboration tools
HR, Compensation and/or benefit certifications preferred

Benefits

Comp & perks

Equal employment opportunity regardless of protected characteristics
Diverse and inclusive workplace
Supportive and collaborative teams
Accessible leadership
Employee development and opportunity to succeed
Exceptional employee experience