Workstation Engineer

Worldwide Clinical Trials

. Own and maintain the global workstation hardware roadmap .

Posted 11/6/2026full-timeKochi • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in endpoint engineering and management, including Windows and macOS environments, hardware lifecycle strategies, and endpoint security technologies. Proficient in developing automation solutions and managing software deployment processes to ensure compliance and operational efficiency.

Highest-signal resume keywords

Endpoint EngineeringWindows 10/11 AdministrationMicrosoft IntunePowerShell ScriptingHardware Lifecycle Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Endpoint Lifecycle ManagementHardware StandardizationSoftware DeploymentPatch ManagementDriver ManagementDevice Compliance ManagementRemote SupportTroubleshootingTesting and ValidationAutomation Solutions

Soft Skills

CollaborationProblem SolvingRoot Cause AnalysisVendor EngagementTechnical Documentation

Tools & Technologies

Microsoft Endpoint ManagerWindows AutopilotJamf ProMicrosoft 365Azure Virtual DesktopDigital Experience Monitoring ToolsTanium

Certifications & Qualifications

ITIL FoundationMicrosoft Certified: Endpoint Administrator AssociateMicrosoft Certified: Modern Desktop Administrator

Industry Keywords

Endpoint Security TechnologiesZero Trust SecurityEnterprise-Scale EnvironmentsRegulated-Industry ExperienceWorkstation Hardware Roadmap

Tech Stack

Tools & technologies

AzureCloudCyber SecurityJamfMacOS

About the role

Key responsibilities & impact

Own and maintain the global workstation hardware roadmap
Define and manage approved standards for laptops, desktops, monitors, docking stations, peripherals, and mobile computing devices
Develop hardware lifecycle and refresh strategies
Recommend future-state endpoint solutions aligned with business, security, and operational requirements
Research and evaluate endpoint technologies, operating systems, management tools, and productivity solutions
Conduct proofs of concept and pilot programs
Evaluate compatibility, supportability, security risks, and operational impact
Design and execute workstation hardware, operating system, driver, application, and peripheral testing
Validate compatibility between business applications and endpoint platforms
Engineer, deploy, and maintain Windows and macOS workstation environments
Manage endpoint configuration standards and images
Configure and support Microsoft Intune, Autopilot, Jamf, and related endpoint management technologies
Develop automation and self-service solutions
Create and maintain endpoint configuration, compliance, and security policies
Test, validate, and deploy operating system, driver, firmware, and application updates
Monitor patch compliance and remediation activities
Partner with Cybersecurity teams on endpoint vulnerabilities and Zero Trust security initiatives
Serve as Tier 3 escalation support for complex workstation incidents and problems
Perform root cause analysis and drive corrective actions
Engage vendors and manufacturers to resolve technical issues
Develop technical standards, procedures, runbooks, and knowledge articles
Lead or participate in endpoint modernization, mergers and acquisitions, office opening, and technology refresh projects
Collaborate with Procurement, Security, Infrastructure, Cloud, Networking, Service Desk, and business stakeholders

Requirements

What you’ll need

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; equivalent combination of education and relevant experience may be considered
5+ years of experience in endpoint engineering, workstation engineering, desktop engineering, or end-user computing
Experience managing enterprise-scale Windows workstation environments
Experience with endpoint lifecycle management and hardware standardization
Experience testing and validating hardware and software compatibility
Experience managing software deployment and patch management processes
Windows 10/11 administration and engineering
Microsoft Intune and Endpoint Manager
Windows Autopilot
Microsoft Entra ID (Azure AD)
Microsoft 365 platform
PowerShell scripting and automation
Endpoint security technologies
Software packaging and deployment
Hardware lifecycle and asset management
Driver and firmware management
Device compliance and configuration management
Remote support and endpoint troubleshooting
Preferred: experience supporting macOS environments, Jamf Pro, Azure Virtual Desktop or other virtual desktop technologies, Tanium or similar endpoint management platforms, Digital Experience Monitoring tools, ITIL Foundation certification, Microsoft Certified: Endpoint Administrator Associate, Microsoft Certified: Modern Desktop Administrator or successor certification, and regulated-industry experience