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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medical record reviews, appeals processes, and clinical necessity assessments, while ensuring compliance with healthcare regulations and effective communication of complex medical information.
Highest-signal resume keywords
Active RN LicenseClinical Experience in HealthcareMedical Review ProcessesExcellent Written and Verbal CommunicationExperience with Medicare Administrative Contractor
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Record ReviewClinical Necessity AssessmentAppeals Process ManagementUtilization ReviewMedical ManagementAttention to DetailOrganizational SkillsBasic Medicare Knowledge
Soft Skills
Strong Communication Skills
Tools & Technologies
MS OutlookMS TeamsMS OneNoteMS WordMS Excel
Certifications & Qualifications
Associate’s Degree in NursingBachelor’s Degree in Nursing
Industry Keywords
Healthcare RegulationsCMS Quality StandardsData SecurityPrivacyConfidentiality
About the role
Key responsibilities & impact- Review and assess first-level appeal cases for denied services
- Ensure relevant medical documentation, coding, and clinical information support each appeal
- Conduct comprehensive medical record reviews to determine clinical necessity of services
- Make recommendations for resolution based on clinical guidelines, policy, and medical necessity of care
- Prepare and submit written appeal letters with comprehensive rationales and supporting clinical evidence
- Follow up on appeals and ensure proper resolution in accordance with company policies and external regulations
- Maintain awareness of healthcare laws, regulations, and policies relevant to the appeals process
- Work with and provide direction to Redetermination Representatives
- Ensure clinically determined redeterminations are responded to within CMS quality and timeline standards
- Collaborate with Appeals Examiners/Reps to complete medical reviews and redeterminations timely
Requirements
What you’ll need- Associate’s (ASN) or Bachelor’s Degree in Nursing (BSN)
- Active RN license, applicable to state of practice in good standing
- One (1) or more years of clinical experience in a healthcare setting (hospital/bedside, case management, MDS/Skilled Nursing, etc.)
- Excellent written and verbal communication skills, with the ability to communicate complex medical information clearly and concisely
- Strong attention to detail and organizational skills to manage multiple cases simultaneously
- Basic knowledge and understanding of medical/clinical review processes (i.e., Appeals/Utilization Review)
- Solid computer skills with experience working in multiple on-line systems including MS Outlook, Teams, OneNote, Word, and Excel
- Experience working for a Medicare Administrative Contractor (MAC) preferred
- One (1) or more years of experience working in Medical Management, Medical Review, Utilization Management/Review, or Appeals preferred
- Basic Medicare knowledge and/or experience preferred
- Wired (ethernet cable) internet connection from router to computer
- High speed cable or fiber internet connection
- Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection
- Subject to applicable federal regulations, CMS contract requirements, and WPS internal policies, including data security, privacy, confidentiality, and program integrity requirements
- Subject to screening and background investigation including fingerprinting prior to access to information systems and/or sensitive data
Benefits
Comp & perks- Remote and hybrid work options available
- Performance bonus and/or merit increase opportunities
- 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
- Competitive paid time off
- Health insurance, dental insurance, and telehealth services start DAY 1
- Professional and Leadership Development Programs
