Scheduling and Inside Sales Specialist

WSAudiology

. Contact prospective clients using warm leads to book appointments with hearing care professionals .

Posted 10/22/2026full-timeRemote • CanadaJunior💰 CA$23 - CA$25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong inside sales capabilities with a focus on high-volume appointment scheduling and client engagement in the health industry. Proficient in utilizing CRM systems to manage client information and drive sales performance.

Highest-signal resume keywords

Inside Sales ExperienceHigh-Volume Appointment SchedulingCRM System ProficiencyEffective CommunicationBilingualism in French

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Target AchievementClient Needs IdentificationProduct Promotion IntroductionKPI ExceedingAppointment Scheduling

Soft Skills

EmpathyMotivationIntegrityProfessionalismIndependence

Tools & Technologies

CRM Systems

Industry Keywords

Health Industry ExperienceHearing CareClient EngagementBooking SchedulesTeam Collaboration

About the role

Key responsibilities & impact

Contact prospective clients using warm leads to book appointments with hearing care professionals
Support sales targets and grow the client base
Identify client needs and sales opportunities
Introduce product promotions and hearing care appointment options
Meet and exceed daily KPIs and overall targets
Ensure every interaction follows HearCANADA standards
Participate in daily and weekly team meetings
Share feedback and practice sales skills
Maintain a high-volume calling plan
Update pertinent client information in the appointment system/CRM
Communicate and work effectively with clinic teams to maximize booking schedules

Requirements

What you’ll need

1+ years experience in inside sales or high-volume appointment scheduling
Health industry experience is considered an asset
Able to exercise empathy and lead conversations to obtain client bookings with individuals experiencing hearing loss
Effective communication in the English language, both verbally and in writing
Bilingualism in French would be considered a definite asset
Highly motivated and goal-driven to exceed KPIs
Prior experience with CRM systems and willingness to learn new software and tools
Strong integrity, professionalism, and work ethic
Ability to work independently
Availability to work 11:00 am–7:00 pm EST, Monday to Friday, with some Saturday coverage as required
Availability for infrequent schedule adjustments to cover colleagues

Benefits

Comp & perks

Quarterly bonus entitlement
Employer-funded health, dental, and vision benefits starting on day one
Additional healthcare spending account
RRSP program with employer matching
Generous time off policies
Paid vacation programs
7 paid personal days per year
1 paid volunteer day per year
Education assistance program
LinkedIn Learning access
Mentorship
Professional development opportunities
Remote work arrangement