Scheduling and Sales Specialist

WSAudiology

. Contact prospective clients using warm leads to book appointments with hearing care professionals at clinics across Canada .

Posted 10/26/2026full-timeBurlington • CanadaJunior💰 CA$23 - CA$25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong inside sales capabilities with a focus on high-volume appointment scheduling and effective communication. Proficient in utilizing CRM systems to manage client information and maximize booking efficiency.

Highest-signal resume keywords

Inside Sales ExperienceHigh-Volume Appointment SchedulingCRM System ProficiencyEffective CommunicationBilingualism in French

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Appointment SchedulingSales Opportunity IdentificationKPI AchievementClient Needs AssessmentPromotional Introduction

Soft Skills

EmpathyMotivationProfessionalismTeamworkIntegrity

Tools & Technologies

CRM Systems

Industry Keywords

Health Industry ExperienceHearing CareClient Interaction Standards

About the role

Key responsibilities & impact

Contact prospective clients using warm leads to book appointments with hearing care professionals at clinics across Canada
Identify client needs and sales opportunities
Introduce promotions and book hearing care appointments
Meet and exceed daily KPIs and overall targets while following HearCANADA interaction standards
Participate in daily and weekly team meetings to share feedback and practice sales skills
Maintain a high-volume calling plan
Update pertinent client information in the appointment system/CRM
Communicate and work effectively with clinic teams to maximize booking schedules

Requirements

What you’ll need

1+ years experience in inside sales or high-volume appointment scheduling
Health industry experience considered an asset
Ability to exercise empathy and lead conversations to obtain client bookings with individuals experiencing hearing loss
Effective communication in English, both verbally and in writing
Bilingualism in French considered a definite asset
Highly motivated and goal-driven to exceed KPIs
Prior experience with CRM systems and willingness to learn new software and tools
Strong integrity, professionalism, and work ethic
Ability to work independently
Ability to showcase values of innovation, passion for positive impact, and teamwork
Availability to work the posted schedule on an ongoing basis, with some Saturday coverage as required

Benefits

Comp & perks

Quarterly bonus entitlement
Employer-funded health, dental, and vision benefits starting on day one
Additional healthcare spending account
RRSP program with employer matching
Generous time off policies
Paid vacation programs
7 paid personal days per year
1 paid volunteer day per year
Education assistance program
LinkedIn Learning access
Mentorship
Professional development opportunities