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About the role
Key responsibilities & impact- Determine due diligence requirements for each commercial loan deal
- Communicate requirements to relationship teams, clients, and attorneys and plan for scheduled closing dates
- Act as an escalation point and provide training on loan documentation and due diligence
- Review loan documents and identify needed modifications to documents or approvals
- Work with Loan Operations Closers and Flood Specialist to validate due diligence requirements
- Validate customer KYC status and entity registration/good standing
- Support Relationship Managers in engaging approved external legal counsel and coordinating closing dates
- Complete preliminary reviews of loan documents
- Coordinate with Portfolio Administrators to ensure loan fees are accurately reflected and processed
- Partner with Bank departments, third-party vendors, customers, Relationship Managers, and internal stakeholders to resolve discrepancies and issues
- Manage concurrent loan requests and last-minute modifications for multiple Relationship Managers
- Confirm closing packages are ready for funding and comply with credit approvals
- Assist with post-closing clearance of delinquent documents and exceptions
- Participate in departmental projects and committees
- Maintain internal control standards and implement audit and regulatory findings
- Deliver accurate, timely, high-quality service
Requirements
What you’ll need- Bachelor’s degree in accounting, finance, or business-related field; or commensurate experience in the commercial banking lending field
- Minimum of 2 years in Commercial Loan Operations or Commercial Banking loan support
- Knowledge of legal documentation and loan structure
- Knowledge of banking products and services
- Prior experience with Commercial nCino platform is preferred
- Proficiency with personal computers and pertinent software packages
- Strong attention to detail and ability to interpret financial data and use sound business judgment
- Excellent written and oral communication, listening, and presentation skills
- Ability to work with minimal supervision and collaborate as part of a team
- Ability to work under time constraints and handle multiple tasks
- Ability to establish rapport with internal and external customers
- Must be presently authorized to work for any employer in the United States and not require current or future work visa sponsorship
- Paralegal experience is a plus
Benefits
Comp & perks- Competitive salaries
- Advancement opportunities
- Medical, dental, and vision coverage
- 401(k) plan
- Life, accident, and disability insurance
- Flexible spending accounts (FSAs)
- Health savings accounts (HSAs)
- Wellness programs
- Paid parental leave
- Military leave
- Vacation and other paid time off
- Sick leave in accordance with applicable state laws
- Paid holidays
- Discretionary and formula-based incentive and retention awards for eligible Associates