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About the role
Key responsibilities & impact- Determine due diligence required for each commercial loan deal and communicate requirements to relationship teams, clients, and attorneys
- Plan due diligence activities to meet scheduled closing dates
- Act as an escalation point and provide training around loan documentation and due diligence
- Review preliminary loan documents and identify needed modifications to documents or approvals
- Work with Loan Operations Closers and Flood Specialist to validate due diligence requirements for borrower structures
- Validate customer KYC status using entity documents
- Support Relationship Managers in engaging approved external legal counsel and coordinating closing dates
- Maintain the closing calendar and complete preliminary loan document reviews
- Work with Portfolio Administrators to ensure loan fees are accurately reflected and processed
- Partner with bank departments, third-party vendors, customers, Relationship Managers, and internal partners to resolve discrepancies and issues
- Manage concurrent loan requests and last-minute modifications for multiple Relationship Managers
- Confirm closing packages are ready for funding and comply with credit approvals
- Assist Relationship Managers with clearing delinquent documents and post-closing exceptions
- Participate in departmental projects and committees
- Maintain WSFS internal control standards and implement audit and regulatory findings
- Deliver high-quality, accurate, and timely service
Requirements
What you’ll need- Must have a Bachelor’s degree in accounting, finance, or business-related field; or commensurate experience in the commercial banking lending field
- Minimum of 2 years in Commercial Loan Operations or Commercial Banking loan support is required
- Must possess knowledge of legal documentation and loan structure
- Knowledge of banking products and services is required
- Prior experience with Commercial nCino platform is preferred
- Proficiency with personal computers as well as pertinent software packages
- Strong attention to detail, ability to interpret financial data, and sound business judgement
- Excellent written and oral communication, listening, and presentation skills
- Self-motivated and able to work with minimal supervision and collaborate as part of a team
- Ability to work under time constraints and handle multiple tasks
- Ability to interact and establish good rapport with internal and external customers
- Presently authorized to work for any employer in the United States
- Must not require work visa sponsorship from WSFS Bank now or in the future
Benefits
Comp & perks- Competitive salaries
- Advancement opportunities
- Medical, dental, and vision coverage
- 401(k) plan
- Life, accident, and disability insurance
- Flexible spending accounts (FSAs)
- Health savings accounts (HSAs)
- Wellness programs
- Paid parental leave
- Military leave
- Vacation and other paid time off
- Sick leave in accordance with applicable state laws
- Paid holidays
- Discretionary and formula-based incentive and retention awards for eligible Associates