Case Manager – Behavioral Health

WTH

. Provide, coordinate and monitor a variety of Case Management Services to a designated caseload of Mental Health consumers .

Posted 9/17/2026full-timeUnion City • Tennessee • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Case Management Services, including comprehensive assessments, action plan development, and crisis assistance for diverse mental health consumers. Proficient in adhering to agency guidelines and standards while providing advocacy and resource mobilization.

Highest-signal resume keywords

Case Management ServicesComprehensive AssessmentsCrisis AssistanceBehavioral Health ExperienceEmergency Behavior Management Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mental Health PrinciplesAction Plan DevelopmentDocumentation ComplianceLinkage and Referral ServicesDaily Living Assistance

Soft Skills

AdvocacyInterpersonal CommunicationProblem-Solving

Certifications & Qualifications

Bachelor’s Degree in Behavioral ScienceValid Driver’s License

Industry Keywords

TennCare StandardsQA&IUtilization ManagementPediatric Mental HealthAdolescent Mental HealthAdult Mental HealthGeriatric Mental Health

About the role

Key responsibilities & impact

Provide, coordinate and monitor a variety of Case Management Services to a designated caseload of Mental Health consumers
Complete comprehensive assessments of consumers’ strengths, current status and goals
Develop action plans with consumers to obtain service goals
Provide crisis assistance when immediate attention is warranted
Provide daily living assistance to help consumers achieve service plan goals and enhance independent living abilities
Provide linkage, referral, advocacy and resource-mobilization services
Complete required records, forms and documentation according to agency guidelines
Meet or exceed agency productivity and timely paperwork standards
Interact daily with clients who are mentally ill, seriously emotionally disturbed and/or chemically dependent
Participate in QA&I, Utilization Management and other agency functions
Adhere to Case Management Guidelines/Standards noted by TennCare Standards
Perform related responsibilities as required or directed
Work under the supervision of the Clinical Manager

Requirements

What you’ll need

Must have skills and proficiencies in the principles, concepts and techniques of the Mental Health Profession
At least a Bachelor’s degree in counseling, psychology, social work, sociology, or a behavioral science field, or must be licensed as an RN
Individuals with a Bachelor’s degree in an area other than behavioral health must have fifteen (15) college level semester hours of coursework in behavioral health or one (1) year of work experience in behavioral health setting
Have a valid driver’s license
Emergency behavior management training within 90 day orientation period and maintained throughout employment
One year of behavioral health care experience preferred
Ability to provide services to pediatric, adolescent, adult and/or geriatric mental health consumers
Ability to work eight hours per day, five days per week
Subject to on-call duties as designated by the needs of the agency

Benefits

Comp & perks

Equal opportunity employer
Emergency behavior management training within 90 day orientation period and maintained throughout employment