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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in crisis-oriented counseling and emergency behavior management, with a strong ability to coordinate client services and maintain accurate documentation. Capable of working flexible shifts and providing 24-hour on-call supervision in a mental health setting.
Highest-signal resume keywords
Crisis-Oriented CounselingEmergency Behavior Management TrainingClient CoordinationMental Health ExperienceMaster’s Degree
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Crisis CounselingClient ScreeningEmergency Admissions ProcessDocumentation ManagementInformation Collection
Soft Skills
FlexibilityCommunicationTeam Collaboration
Tools & Technologies
Computer Experience
Certifications & Qualifications
Valid Driver’s License
Industry Keywords
Mental HealthClient ServicesOn-Call SupervisionAdult to Geriatric Client Care
About the role
Key responsibilities & impact- Provide brief crisis-oriented counseling by phone, face to face in the center, or at off-site locations
- Participate as supervisor on-call to provide 24-hour coverage
- Coordinate client services with agencies and professionals
- Screen and refer clients for the appropriate level of care
- Assist physicians and qualified staff with the first certification process for emergency admission to the Regional Mental Health Institute
- Pre-assess clients and collect information for emergency admissions
- Work a designated shift five days per week, generally eight hours per day
- Respond to fluctuating daily client volume and call back as needed
- Maintain accurate documentation of all services rendered
- Attend staff meetings and complete mandatory training
- Perform related responsibilities as required or directed
Requirements
What you’ll need- Master’s Degree required
- Valid driver’s license required
- Emergency behavior management training within 90 day orientation period and maintained throughout employment
- Computer experience required
- Experience in the mental health field preferred
- Ability to work flexible shifts, weekends, and/or holidays as determined by the Clinical Manager
- Ability to participate in supervisor on-call coverage providing 24-hour coverage
- Ability to work with adult to geriatric clients who may exhibit labile, volatile, or unpredictable behavior
Benefits
Comp & perks- Emergency behavior management training within 90 day orientation period and maintained throughout employment
- Equal opportunity employment consideration
