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Junior IT Administrator, Wismar
wunderow IT GmbH. Support the installation, configuration, and maintenance of clients, servers, and networks for business customers in Northwest Mecklenburg .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT support, including installation, configuration, and maintenance of hardware and software in Microsoft environments. Proficient in incident resolution and customer communication, ensuring stable and secure IT environments.
Highest-signal resume keywords
IT SupportWindows 10/11Microsoft 365Active DirectoryHardware Installation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
IT SupportHardware InstallationWindows Operating SystemsMicrosoft 365Active DirectoryServer MigrationBackup SolutionsSecurity SolutionsIncident ResolutionDocumentation
Soft Skills
Solutions-Oriented CommunicationDetail-OrientedCalm Under PressureFlexibilityCustomer Service
Tools & Technologies
LaptopsMonitorsPrintersMobile Devices
Certifications & Qualifications
Vocational Training in ITIT Specialist for System Integration
Industry Keywords
IT EnvironmentsFirst-Level SupportSecond-Level SupportService RequestsContinuous Improvement
About the role
Key responsibilities & impact- Support the installation, configuration, and maintenance of clients, servers, and networks for business customers in Northwest Mecklenburg
- Contribute to first- and second-level support, including receiving, analyzing, and resolving incidents and service requests
- Set up and replace hardware such as laptops, monitors, printers, and mobile devices
- Support Microsoft environments, including Windows 10/11, Microsoft 365, and Active Directory
- Assist with server migrations, rollouts, and backup and security solutions
- Document IT systems, solutions, and standards to drive continuous improvement
- Work closely with the team to ensure customers’ IT environments are stable, modern, and secure
Requirements
What you’ll need- Completed vocational training in IT, such as IT Specialist for System Integration, or comparable practical experience
- Initial professional experience in IT support or managing customer IT environments
- Confident handling of hardware, Windows operating systems, and common standard software
- Very good German language skills
- Solid English skills for day-to-day IT work
- Structured and detail-oriented approach
- Calm, solutions-oriented communication with customers
- Flexibility regarding working hours
- Willingness to occasionally work outside regular hours or participate in on-call duties
Benefits
Comp & perks- Flexible working hours
- State-of-the-art workplace equipment, including a multi-monitor setup, high-performance laptop, ergonomic workstations, and an office with sea views
- The latest technologies, with current Lenovo clients and servers
- Regular Lenovo training provided directly by the manufacturer
- Career opportunities with the prospect of becoming Deputy Head of IT, including a company car
- Fully electric pool vehicle
- Permanent employment contract
- Above-average salary
- Employee discounts
- Coffee and tea
- Fresh fruit
- Team breakfast every Monday
- Foosball table for breaks