Ambulatory Office Supervisor – General Surgery Clinic/Ortho Clinic

WVU Medicine

. Supervises and coordinates activities and employees of the ambulatory office .

Posted 10/8/2026full-timeOakland • Maryland • United StatesMid-LevelSenior💰 $43,638 - $65,458 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and interpersonal skills while effectively managing daily operations in an ambulatory office setting. Capable of coordinating patient care activities, ensuring compliance with policies, and maintaining high levels of patient satisfaction.

Highest-signal resume keywords

Leadership SkillsPatient Care CoordinationPerformance ManagementBasic Life Support CertificationHealth Care Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Care ActivitiesOperational MonitoringStatistical ReportingBudget AssistanceStaff Management

Soft Skills

Effective CommunicationCoaching and CounselingProblem ResolutionInterpersonal Skills

Certifications & Qualifications

Basic Life Support Certification

Industry Keywords

Ambulatory OfficeHealth CarePatient SatisfactionAdministrative PoliciesPerformance Management Principles

About the role

Key responsibilities & impact

Supervises and coordinates activities and employees of the ambulatory office
Supervises and coordinates patient care activities within the ambulatory office
Provides daily supervision to staff to ensure prompt and courteous service
Monitors daily operations and adherence to administrative and departmental policies and procedures
Provides coaching and counseling to staff based on performance management principles
Identifies continuing education needs of employees
Keeps staff informed of processes, policies, and changes
Gathers statistics, completes reports, and performs scheduled or requested duties
Communicates daily operational status and workflow problems to the Manager or Director
Handles patient, family, and staff complaints; investigates complaints and recommends resolutions
Coordinates resolution of problems with other departments
Organizes and executes daily tasks to achieve productivity, accountability, and efficiency
Maintains operational knowledge and provides staffing support as needed
Monitors and reports patient satisfaction issues
Assists with the annual budget process
Selects, hires, manages, and continuously evaluates employees

Requirements

What you’ll need

High school diploma or equivalent
Obtain certification in Basic Life Support within 30 days of hire date
Three (3) years of health care experience
Ability to assist patients and move equipment and supplies
Ability to lift up to 60 pounds, push carts, and position patients, less than 50% of work time
May require bending and stretching movements
Demonstrated ability to effectively communicate verbally and in writing
Must possess strong leadership and interpersonal skills

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Disability Coverage
Tuition Program
Retirement
Paid Time Off
Wellness Program