Ambulatory Supervisor – General Surgery Clinic

WVU Medicine

. Supervise and coordinate activities and employees of the ambulatory office .

Posted 10/23/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and interpersonal skills in managing ambulatory office operations, ensuring patient care quality, and maintaining compliance with administrative policies. Proficient in staff supervision, performance management, and effective communication within a healthcare environment.

Highest-signal resume keywords

Healthcare Management ExperienceBasic Life Support CertificationStaff SupervisionPatient Care CoordinationPerformance Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare ExperienceStaff ManagementOperational MonitoringBudget AssistanceReport Generation

Soft Skills

Effective CommunicationLeadershipInterpersonal SkillsProblem ResolutionCoaching and Counseling

Certifications & Qualifications

Basic Life Support Certification

Industry Keywords

Ambulatory OfficePatient CareHealthcare ManagementClinical EnvironmentPerformance Management Principles

About the role

Key responsibilities & impact

Supervise and coordinate activities and employees of the ambulatory office
Supervise and coordinate patient care activities within the ambulatory office
Provide daily supervision to staff to ensure prompt and courteous service
Monitor daily operations for adherence to administrative and departmental policies and procedures
Coach and counsel staff based on performance management principles
Identify ongoing continuing education needs of employees
Keep staff informed of processes, policies, and changes through continuous communication
Gather statistics, complete reports, and perform scheduled or requested duties
Communicate daily operational status and workflow problems to the Manager or Director
Handle patient, family, and staff complaints; investigate complaints and recommend resolutions
Coordinate problem resolution with other departments
Organize and prioritize daily tasks to achieve productivity, accountability, and efficiency
Maintain operational knowledge and provide staffing support as needed
Monitor and report patient satisfaction issues to the Manager or Director
Assist with the annual budget process
Select, hire, manage, and continuously evaluate employees

Requirements

What you’ll need

High school diploma or equivalent
Obtain certification in Basic Life Support within 30 days of hire date
Three (3) years of health care experience
Two (2) years in a healthcare management/supervisory position preferred
Ability to assist patients and move equipment and supplies
Ability to lift up to 60 pounds, push carts, and position patients for less than 50% of work time
May require bending and stretching movements
Demonstrated ability to effectively communicate verbally and in writing
Strong leadership and interpersonal skills
Ability to work in a clinical environment with regular and constant exposure to communicable disease and bloodborne pathogens

Benefits

Comp & perks

Equal opportunity employer and nondiscrimination protections
Reasonable accommodations for individuals with disabilities
Full-time schedule of 40 hours per week