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Associate Systems Analyst – Software Application Trainer, Emergency Department
WVU Medicine. Support the design, implementation, maintenance, troubleshooting, and optimization of software systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in systems administration, clinical data management, and healthcare interoperability standards, while effectively collaborating with stakeholders to optimize software systems and deliver training for Epic Emergency Department IT applications.
Highest-signal resume keywords
Systems AdministrationHealthcare Interoperability StandardsEpic Emergency Department IT ApplicationsData AnalyticsTraining Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software Systems DesignTroubleshootingFunctional TestingData ImportsReporting ToolsProcess MapsWorkflow DiagramsClinical Data ManagementCloud-Based Healthcare ApplicationsBusiness Requirements Analysis
Soft Skills
Written CommunicationVerbal CommunicationProject CoordinationUser TrainingTime Management
Tools & Technologies
HL7FHIRDICOMEpic SystemsWeb Services
Certifications & Qualifications
Relevant Certifications
Industry Keywords
Clinical SettingsInpatientOutpatientHealthcare ApplicationsBusiness Operations
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Support the design, implementation, maintenance, troubleshooting, and optimization of software systems
- Assist with system modifications, implementation, functional testing, integrated testing, error correction, and optimization
- Apply user security settings under senior analyst guidance
- Assist with data imports, exports, and basic reporting
- Collaborate with team members and business partners to gather requirements and align technical solutions with business objectives
- Help plan projects, define scope, schedules, deliverables, milestones, risks, and mitigation plans
- Coordinate project communications, meetings, documentation, action items, and status updates
- Provide classroom, one-on-one, and remediation training to end users
- Assess user readiness and identify additional training needs
- Provide ongoing end-user systems support
- Contribute to curriculum and training content development
- Train and develop training for Epic Emergency Department IT applications across the WVU Medicine Health System
- Travel to other WVUHS facilities or affiliated sites as needed for implementations, training, and support
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Technology or a related field OR two (2) years of relevant experience
- Relevant certifications and/or proficiencies may be required, with a target completion within 90 days following formal training provided by WVUHS Information Technology
- Experience in applicable business, clinical, imaging, or web application systems, including advanced workflows, focused on driving efficiency and optimization
- Proficiency in systems administration and providing strategic insights and improvements to business operations
- Experience working in inpatient and outpatient clinical settings
- Understanding of clinical data management and healthcare interoperability standards (HL7, FHIR, DICOM)
- Knowledge of cloud-based healthcare applications and web services
- Knowledge of reporting tools
- Foundational experience analyzing business needs and documenting functional specifications
- Experience with process maps, workflow diagrams, and data analytics
- Foundational troubleshooting and systems testing skills
- Written and verbal communication skills for conveying technical information
- Ability to respond to system issues and unexpected changes
- Ability to prioritize and manage multiple tasks and deadlines
- Ability to frequently walk, stand, stoop, kneel, reach, push, pull, lift, and grasp
- Ability to sit for extended periods of time
Benefits
Comp & perks- Equal opportunity employment practices
- Reasonable accommodations for individuals with disabilities
- Formal training provided by WVUHS Information Technology
- Some travel to WVUHS facilities or affiliated sites for implementations, training, and support