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Centralized Scheduler Specialist
WVU Medicine. Provide administrative support for requests for time off .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing provider schedules and patient appointments within a healthcare setting, ensuring efficient communication and adherence to departmental protocols. Proficient in maintaining scheduling data and optimizing visit efficiency through effective coordination.
Highest-signal resume keywords
Provider Scheduling ManagementPatient Appointment CoordinationEMR System ProficiencyHealthcare ExperienceCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Scheduling Data EntryTemplate ManagementAppointment ReschedulingPolicy ImplementationSchedule Verification
Soft Skills
Interpersonal CommunicationOrganizational SkillsProblem-Solving
Tools & Technologies
Electronic Medical Record (EMR) System
Industry Keywords
Healthcare SettingPatient AccessDepartmental SpecificationsClinic Scheduling Protocols
About the role
Key responsibilities & impact- Provide administrative support for requests for time off
- Coordinate provider schedules within the EMR
- Communicate with the Coordinator of Patient Access and Registration Specialists
- Schedule and reschedule visits based on system changes
- Communicate scheduling changes to providers and departmental professionals
- Build templates for newly hired providers
- Make template changes for existing providers
- Implement daily schedule changes based on written policy and provider requests
- Manage patient appointments affected by provider schedule changes, including bumping patients
- Call patients to reschedule bumped appointments
- Enter and maintain provider scheduling data in the database
- Review, verify, and manage schedules according to departmental specifications
- Notify appropriate personnel of scheduling changes due to patient cancellations
- Recommend alternatives to optimize visit or procedure efficiency
- Keep clinic schedules up to date
- Communicate schedule changes to staff so patients are notified appropriately
- Monitor holidays and call-offs for medical staff and adjust schedules with leadership approval
- Maintain current clinic scheduling protocols and communicate necessary changes
Requirements
What you’ll need- High school diploma or equivalent
- Two (2) years of experience in a health care setting
- Extended periods of sitting at a computer terminal
- Mobility to move throughout department as well as off-site locations