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Centralized Scheduling Specialist
WVU Medicine. Provide administrative support for requests for time off .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing provider scheduling and patient appointments within a healthcare setting, ensuring efficient communication and adherence to departmental protocols. Proficient in maintaining scheduling data and optimizing clinic operations to enhance patient care.
Highest-signal resume keywords
Provider Scheduling ManagementPatient Appointment CoordinationHealthcare Administration ExperienceDatabase ManagementCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Scheduling Data EntryTemplate BuildingSchedule OptimizationPolicy ImplementationAppointment Rescheduling
Soft Skills
Interpersonal CommunicationOrganizational SkillsProblem-Solving
Tools & Technologies
Electronic Medical Record (EMR) Systems
Industry Keywords
Healthcare SettingHigh Volume EnvironmentAcademic EnvironmentPatient AccessRegistration Specialists
About the role
Key responsibilities & impact- Provide administrative support for requests for time off
- Coordinate provider scheduling within the EMR, including faculty, residents, and mid-levels
- Communicate with the Coordinator of Patient Access and Registration Specialists
- Schedule and reschedule patient visits based on system changes
- Build templates for newly hired providers
- Make changes to existing provider templates
- Implement daily schedule changes based on written policy and provider requests
- Manage patient appointments affected by provider schedule changes, including bumping patients
- Call patients to reschedule bumped appointments
- Enter and maintain current provider scheduling data in the database
- Review, verify, and manage schedules according to departmental specifications
- Notify appropriate personnel of scheduling changes caused by patient cancellations
- Recommend alternatives to optimize visit or procedure efficiency
- Keep clinic schedules up to date
- Communicate schedule changes to staff so patients are notified
- Monitor holidays and call-offs for medical staff and adjust schedules with leadership approval
- Maintain current clinic scheduling protocols and communicate necessary changes
Requirements
What you’ll need- High school diploma or equivalent
- Two (2) years of experience in a health care setting
- Extended periods of sitting at a computer terminal
- Must possess mobility to move throughout department as well as off-site locations
- Bachelor’s degree in Business or Health Care Administration or related field (preferred)
- Two years of experience in a health care setting in a high volume, academic environment (preferred)