Payment Application Specialist

WVU Medicine

. Post insurance and patient payments to Epic and balance postings to bank deposits .

Posted 10/9/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in payment posting, reconciliation, and financial reporting within a medical billing environment. Proficient in utilizing Epic and Microsoft Excel for accurate financial management and communication with payors and financial institutions.

Highest-signal resume keywords

Payment PostingReconciliation of PaymentsEpic Software ProficiencyMedical Billing KnowledgeCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payment PostingReconciliationBookkeepingICD-10 CodingCPT CodingBusiness MathCash BalancingMedical TerminologyElectronic Remittance ProcessingAccounts Receivable Management

Soft Skills

Excellent Communication SkillsTact and DiplomacyCustomer ServiceAttention to DetailProblem-Solving

Tools & Technologies

EpicMicrosoft ExcelOne Content Imaging SystemOnline Banking SystemsPayor Portals

Industry Keywords

Medical BillingPatient Accounting PrinciplesThird Party PayersPayment ProvisionsFinancial Institutions

About the role

Key responsibilities & impact

Post insurance and patient payments to Epic and balance postings to bank deposits
Process electronic remittance files and manually post payments from paper remittances
Research and resolve outstanding deposits and unidentified or missing payments
Process electronic remittances and correct transactions that do not post properly
Route unidentified payments and non-patient money to the correct general ledger accounts
Balance postings to bank deposits using Epic and Microsoft Excel
Maintain timely and accurate payment posting and report to management
Document accounts accurately
Analyze and reconcile patient and non-accounts-receivable payments with patient accounting and accounting departments
Create, enter, and assign cash management batches
Open and distribute mail from post offices and financial institutions
Contact payors, business entities, and financial institutions to resolve payment issues
Access scanned information through the One Content imaging system
Complete and reconcile bank deposits daily
Use remittance work queues to resolve payment errors
Review and reconcile postings monthly with the Departmental Coordinator
Research and resolve credit or undistributed self-pay balances
Investigate insurance overpayments and process refund requests
Monitor special billing accounts to ensure timely pre-payment application
Maintain unclaimed-property records and submission spreadsheets
Resolve cash-drawer and missing-receipt issues with registration, customer service, and cashier teams
Maintain knowledge of payor payment provisions and applicable collection laws
Determine eligibility, benefits, and payment information for refunds or payment distribution
Use payor portals to initiate overpayment recoveries
Identify missing charges and communicate with coding management
Complete bulk-refund reports assigned by Revenue Cycle leadership
Monitor inappropriate hospital payments posted to professional billing and coordinate corrections
Assist accounting with reconciliation of patient payments

Requirements

What you’ll need

High School Graduate or equivalent
One (1) year medical billing/medical office experience preferred
Bookkeeping and cash balancing experience
Ability to sit for extended periods of time
Reading and comprehension ability
Visual acuity within normal range
Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment
Excellent oral and written communication skills
Knowledge of medical terminology preferred
Knowledge of third party payers preferred
Knowledge of business math preferred
Knowledge of ICD-10 and CPT coding processes preferred
Excellent customer service and telephone etiquette
Ability to use tact and diplomacy in dealing with others
Knowledge of patient accounting principles and procedures
Working knowledge of computers
Current knowledge of online banking systems

Benefits

Comp & perks

Full-time schedule of 40 hours per week
Participation in educational programs to meet mandatory requirements and support job and personal growth