Payment Application Specialist

WVU Medicine

. Post insurance and/or patient payments to Epic and balance postings to bank deposits .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical billing processes, including payment posting, reconciliation, and knowledge of third-party payers. Proficient in using Epic and Microsoft Excel for financial transactions and maintaining accurate records.

Highest-signal resume keywords

Medical Billing ExperiencePayment PostingEpic ProficiencyKnowledge Of ICD-10 And CPT CodingCustomer Service Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Payment ReconciliationBookkeepingCash BalancingMedical TerminologyBusiness MathPatient Accounting PrinciplesCredit Card ProcessingRefund ProcessingPayment Error ResolutionElectronic Remittance Posting

Soft Skills

Excellent Communication SkillsTact And DiplomacyCustomer ServiceAttention To DetailProblem-Solving

Tools & Technologies

EpicMicrosoft ExcelOnline Banking SystemsRemittance Work QueuesPayor Portals

Industry Keywords

Medical OfficeThird Party PayersInsurance PaymentsPayment Posting GuidelinesCash Management

About the role

Key responsibilities & impact

Post insurance and/or patient payments to Epic and balance postings to bank deposits
Process electronic remittance posting files and manually post payments from paper remittances
Research and resolve outstanding deposits, unidentified payments, missing payments, and payment errors
Route transactions to appropriate accounts and move non-patient money to correct general ledger accounts
Balance postings to bank deposits using Epic, Microsoft Excel, and other technical tools
Maintain timely and accurate payment posting and document accounts
Analyze and reconcile patient and other payment sources with patient accounting and accounting departments
Use online credit card systems, Epic, One Content, remittance work queues, and payor portals
Create, enter, and assign cash management batches
Open and distribute mail from post offices and financial institutions
Complete and reconcile bank deposits daily and review postings monthly
Research and resolve credit, undistributed self-pay, and insurance overpayment balances
Process refund requests and checks for third parties and guarantors
Monitor special billing guidelines and pre-payment application
Maintain unclaimed property lists and state-submission spreadsheets
Resolve cash drawer, missing receipt, and payment reconciliation issues
Maintain knowledge of payor payment provisions and collection laws
Determine eligibility, benefits, and payment information with insurers or employers
Identify missing charges and communicate with coding management
Complete bulk refund reports and correct inappropriate hospital payment postings
Participate in required educational programs

Requirements

What you’ll need

High School Graduate or equivalent
One (1) year medical billing/medical office experience preferred
Bookkeeping and cash balancing experience
Must be able to sit for extended periods of time
Must have reading and comprehension ability
Visual acuity must be within normal range
Must have manual dexterity to operate keyboards, fax machines, telephones and other business equipment
Excellent oral and written communication skills
Knowledge of medical terminology preferred
Knowledge of third party payers preferred
Knowledge of business math preferred
Knowledge of ICD-10 and CPT coding processes preferred
Excellent customer service and telephone etiquette
Ability to use tact and diplomacy in dealing with others
Knowledge of patient accounting principles and procedures
Working knowledge of computers
Maintains knowledge of current online banking systems

Benefits

Comp & perks

Full-time schedule of 40 hours per week