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Registration Specialist – Patient Access
WVU Medicine. Perform administrative and clerical duties to manage patient registration and patient financial obligations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient registration processes, financial management, and effective communication with patients and medical staff. Capable of handling administrative tasks in a fast-paced healthcare environment while ensuring compliance with insurance and hospital procedures.
Highest-signal resume keywords
Patient Registration ManagementInsurance VerificationFinancial Transactions ProcessingMedical Terminology KnowledgeExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient RegistrationBilling SystemsManaged Care Pre-CertificationMedical Necessity ChecksData EntryPayment ProcessingOrder ValidationDocumentation SkillsAttention to DetailComputer Software Utilization
Soft Skills
Organizational SkillsMultitasking AbilityInterpersonal SkillsProblem-Solving SkillsAdaptability
Tools & Technologies
Registration SoftwareBilling SoftwareFax MachinesTelephonesBusiness Equipment
Certifications & Qualifications
High School Diploma or EquivalentState Criminal Background CheckFederal Background Check (if applicable)
Industry Keywords
Patient Financial ObligationsInsurance InformationConsent and Privacy PracticesHealthcare EnvironmentMedical Insurance Requirements
About the role
Key responsibilities & impact- Perform administrative and clerical duties to manage patient registration and patient financial obligations
- Obtain demographic, billing, and insurance information and enter it into registration/billing systems
- Scan insurance cards and photo identification
- Explain insurance, payment, and hospital procedures to patients
- Complete managed care pre-certification and authorization responsibilities as needed
- Prepare consent, privacy practice, and registration paperwork and obtain signatures
- Collect deposits, co-payments, deductibles, and patient liability payments; issue receipts and document payments
- Prepare patient identification armbands
- Balance daily receipts and cash drawer and follow up on flagged accounts
- Initiate coverage screenings and complete related paperwork
- Perform medical necessity checks and complete Advanced Beneficiary Notices as needed
- Schedule, reschedule, or cancel patients according to hospital workflows
- Check order completeness and validate orders against scheduled services
- Interact continually with patients, medical staff, and support staff in a high-volume, fast-paced environment
Requirements
What you’ll need- High school graduate or equivalent
- State criminal background check and Federal background check (if applicable), as required for regulated areas
- Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping
- Visual acuity within normal range
- Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment
- Ability to sit and/or stand for extended periods
- Reading and comprehension ability
- Ability to accurately utilize applicable computer software and equipment for access processing and follow downtime procedures
- Knowledge of procedures to report/document unsafe or hazardous conditions, incidents, and defective equipment
- Considerable attention to detail, organization, and ability to perform multiple tasks simultaneously
- Ability to memorize and reference considerable information
- Ability to understand medical insurance requirements for payment and basic knowledge of covered services
- Excellent written and verbal communication skills
- Basic knowledge of medical terminology
Benefits
Comp & perks- Equal Opportunity Employer
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions