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Supervisor, Strategic Staffing Solutions
WVU Medicine. Manage nurses, surgical technologists, and allied health professionals in the Staffing Solutions Program .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing staffing programs, including oversight of nurses and allied health professionals, payroll processing, and compliance with licensure and certification requirements. Proven ability to collaborate across departments, mentor clinical staff, and execute performance evaluations while maintaining a focus on employee development and program efficiency.
Highest-signal resume keywords
Staffing Program ManagementPayroll ProcessingEmployee OnboardingCollaboration With HRSupervisory Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll ProcessingTimecard ManagementInvoice TrackingEmployee SchedulingBudget ManagementLicensure CoordinationPerformance EvaluationsData ReportingRecruitment CoordinationClinical Staff Mentoring
Soft Skills
Excellent Communication SkillsTeam BuildingDetail OrientedOrganizational SkillsConflict Resolution
Tools & Technologies
MS Office SuiteKronosConcur
Industry Keywords
Customer ServiceHuman ResourcesClinical StaffingTravel NursesSurgical TechnologistsAllied Health Professionals
About the role
Key responsibilities & impact- Manage nurses, surgical technologists, and allied health professionals in the Staffing Solutions Program
- Assist with overall program guidelines
- Track invoices, coding, and overall program spend
- Manage Concur reimbursements
- Manage Kronos timecards, schedules, job codes, PTO, shift swaps, attendance, and self-scheduling groups
- Calculate stipends and submit payroll and incentive pay spreadsheets biweekly
- Manage and track employee assignments, assignment dates, extensions, stipends, letters, schedules, PTO, orientations, and access requirements
- Track Employee Health Survey reminders and completion
- Interview candidates and collaborate with Recruiters on offers
- Manage new hires and internal transfers, including onboarding, training coordination, access, badges, files, paperwork, and checklists
- Obtain and submit DHHR, WV Cares, and BMS paperwork and schedule fingerprint appointments
- Coordinate licensure, certification, and CBL requirements
- Send and review assignment evaluations with unit managers
- Perform 90-day and year-end reviews
- Collaborate with HR and Employee Relations on corrective action and performance improvement plans
- Send monthly reports to system hospital HR and Education Departments
- Manage recognition activities and create program materials
- Provide 24/7 support for staffing program employees, including call-offs, shift swaps, conflicts, access, payroll, scheduling, PTO, and patient safety concerns
- Update program guidelines and identify onboarding requirements
- Mentor clinical staff and identify growth and educational needs
- Support clinical professional development, research, evidence-based practice, recruitment, and retention activities
- Demonstrate leadership, communication, and conflict-resolution skills
- Execute special projects and other assigned duties
Requirements
What you’ll need- High school diploma or equivalent and five (5) years of experience in Customer Service, HR, Clinical or Business-related field; OR Associate’s degree in human resources, business administration, or related field and three (3) years of experience in Customer Service, HR, Clinical or Business-related field; OR Bachelor’s degree in human resources, business administration, or related field and one to two (1) years of experience in Customer Service, HR, Clinical or Business-related field
- Two (2) years’ experience working with travel nurses, surg techs or allied health professionals through agencies or through the internal system-wide resource pool
- Master’s degree in human resources, business administration, or related field preferred
- Experience supervising employees preferred
- Excellent collaboration and team building skills
- Detail oriented, organized, and able to multi-task
- Excellent verbal and written communication skills
- Computer proficiency with MS Office Suite
- Ability to work in an ever-changing environment
- Ability to work cross-functionally with multiple departments and across multiple disciplines
- Occasional travel to system hospitals and/or clinics required
Benefits
Comp & perks- Full-time schedule of 40 hours per week
- Exempt status
- Reasonable accommodations for individuals with disabilities