Systems Analyst – Cadence, Scheduling

WVU Medicine

. Independently support the design, implementation, and maintenance of software systems .

Posted 10/9/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in systems administration, project coordination, and the implementation of Epic Cadence functionalities. Proficient in analyzing and optimizing clinical workflows, providing end-user training, and ensuring compliance with healthcare interoperability standards.

Highest-signal resume keywords

Epic Cadence ImplementationSystems AdministrationClinical Data ManagementHealthcare Interoperability StandardsProject Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Systems AdministrationEpic CadenceWorkflow OptimizationData ManagementReporting ToolsDecision TreesMapping LogicVisit Type ConsolidationAutomated Scheduling WorkqueuesMyChart Open/Direct Scheduling

Soft Skills

TroubleshootingCommunicationTeamworkAdaptabilityTime Management

Tools & Technologies

Cloud-Based Healthcare ApplicationsWeb ServicesHL7FHIRDICOM

Certifications & Qualifications

Relevant Certifications

Industry Keywords

Clinical WorkflowsPatient AccessInpatient SettingsOutpatient SettingsHealthcare Applications

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Independently support the design, implementation, and maintenance of software systems
Troubleshoot system issues and provide end-user training
Manage project coordination and ensure efficient delivery of technology solutions
Collaborate with senior analysts, experts, cross-functional teams, business partners, clinical leaders, and operational leadership
Diagnose and resolve IT issues and escalate as needed
Implement, test, modify, optimize, and document system workflows and updates
Perform functional and integrated testing and correct system errors
Manage user security settings and access control
Identify and implement system enhancements and optimization opportunities
Manage data imports/exports and generate basic reports
Plan and coordinate projects, including scope, deliverables, schedules, milestones, stakeholders, meetings, documentation, risks, and issues
Provide classroom, one-on-one, and remediation training and ongoing end-user support
Assess user readiness and develop training content
Lead the build, optimization, and rollout of the Guided Scheduling initiative
Support the full range of Epic Cadence functionality long-term
Translate department-specific scheduling rules into automated workflows
Design and build Cadence decision trees, questionnaires, and mapping logic
Analyze, clean up, and standardize legacy visit types across clinical specialties
Integrate scheduling workflows with template structures, automated workqueues, MyChart Open/Direct Scheduling, and Ticket Scheduling
Maintain technical knowledge through training, research, industry resources, workshops, and knowledge sharing

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Technology or a related field
In lieu of a degree, a minimum of four (4) years of relevant experience will be considered
Relevant certifications and/or proficiencies may be required, with a target completion within 90 days following formal training provided by WVUHS Information Technology
Minimum one (1) year relevant experience preferred
Operational experience in applicable business, clinical, payer or web application systems, including workflows
Proficiency in systems administration
Experience working in inpatient and outpatient clinical settings
Understanding of clinical data management and healthcare interoperability standards (HL7, FHIR, DICOM)
Knowledge of cloud-based healthcare applications and web services
Knowledge of reporting tools
Deep understanding of patient access/scheduling workflows
Proven track record of successful Epic Cadence implementations
Experience with advanced scheduling tools including decision trees and mapping logic, visit type consolidation, workqueues, provider search terms, and template optimization
Hands-on experience designing and building Cadence decision trees, questionnaires, and mapping logic
Experience standardizing legacy visit types and integrating them with template structures and automated scheduling workqueues
Demonstrated experience with MyChart Open/Direct Scheduling and Ticket Scheduling
Ability to travel to other WVUHS facilities or affiliated sites as required
Ability to perform frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping
Ability to sit for extended periods
Strong analysis, assessment, troubleshooting, testing, communication, relationship-building, teamwork, adaptability, change-management, and time-management skills

Benefits

Comp & perks

Equal opportunity employer and compliance with applicable federal, state, and local fair employment practices laws
Reasonable accommodations for individuals with disabilities
40 scheduled weekly hours
Permanent position