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About the role
Key responsibilities & impact- Report to the Regional Manager
- Offer timely, high-quality services to clients and customers
- Respond to client requests using a quick, flexible, and operational approach aligned with Xpera policies and procedures
- Conduct covert surveillance investigations by vehicle and/or on foot
- Conduct investigations aligned with client intent, seeking management guidance as required
- Perform pre-operation planning, assignment assessment, evidence collection, and reporting
- Monitor assignment timelines and budgets to complete work on time and within budget
- Produce accurate, detailed notes and reports according to Xpera protocols
- Obtain professional-quality video and photographic documentation of subjects
- Obtain information or intelligence legally, ethically, and confidentially
- Attend court or legal proceedings as required
- Maintain vehicles and equipment in good working condition
Requirements
What you’ll need- Post-secondary education or equivalent combination of post-secondary education and relevant work experience
- Preference given to candidates with a minimum of 2 years of field surveillance investigative experience
- Experience working in a client-focused environment
- Experience in law enforcement is an asset
- A valid Private Investigator licence within the applicable province of employment
- A valid Driver’s License and satisfactory driving record
- Knowledge of all levels of the Canadian court system, criminal and civil code in Canada, insurance law, and privacy legislation is an asset
- Understanding of threat risk assessments and analytics
- Exceptional communication and written skills
- Ability to work autonomously and as part of a team
- Strong proficiency with Microsoft Office, especially Word and Excel
- Ability to work under pressure to meet demanding timelines while maintaining focus
Benefits
Comp & perks- Opportunity for paid overtime
- Discounted gym memberships
- Shopping discounts
- Recognition awards
- Employee referral incentives
- Business casual environment
- Opportunity for career growth and development
- Supportive and collaborative team environment
- Flexible work arrangements may be considered for the right candidate
- Accommodations available on request during recruitment and assessment
- Inclusive and barrier-free recruitment process