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Helpdesk and Deskside Support
Xperteks Computer Consultancy, Inc.. Support a client on a full-time basis on-site .
Posted 9/21/2026full-timeHinsdale • Illinois • United StatesMid-LevelSenior💰 $60,000 - $80,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in Windows Operating System and remote software technologies, with strong skills in network and server support, troubleshooting, and documentation. Capable of providing effective onsite support and proactive system maintenance.
Highest-signal resume keywords
Windows Operating System ProficiencyRemote Software Technologies ExperienceVPN Connectivity and TCP/IP LAN NetworksMicrosoft 365 and Cloud Platforms ExperienceNetwork and Firewall Troubleshooting Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Windows Troubleshooting SkillsPrinter Troubleshooting SkillsGeneral Connectivity SupportSystem MaintenanceBackup Solutions
Soft Skills
Critical Thinking SkillsOrganizational SkillsGood Communication Skills
Industry Keywords
Onsite SupportUser SupportHardware SupportDocumentation
Tech Stack
Tools & technologiesCloudTCP/IP
About the role
Key responsibilities & impact- Support a client on a full-time basis on-site
- Provide general desktop, user, and hardware support
- Provide proactive system maintenance, including backup solutions
- Provide general connectivity and troubleshooting support
- Provide network and server support
- Provide communication and documentation
- Provide onsite support
Requirements
What you’ll need- Proficiency in Windows Operating System
- Experience and proficiency in remote software technologies
- Experience with VPN connectivity and TCP/IP LAN networks
- General network and firewall troubleshooting skills
- Windows troubleshooting skills
- Printer troubleshooting skills
- Experience with Microsoft 365 and cloud platforms
- Critical thinking skills
- Organizational skills
- Good communication skills
- Ability to provide documentation
- Onsite support required