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Windows Desktop, M365 Support
Xperteks Computer Consultancy, Inc.. Provide general desktop, user, and hardware support .
Posted 10/16/2026full-timeHinsdale • Illinois • United StatesMid-LevelSenior💰 $70,000 - $90,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in providing desktop and hardware support, with strong skills in troubleshooting Windows operating systems, VPN connectivity, and network issues. Capable of delivering onsite support while maintaining an organized approach and effective communication.
Highest-signal resume keywords
Windows Troubleshooting ProficiencyVPN Connectivity ExperienceTCP/IP LAN Network SkillsMicrosoft 365 KnowledgeNetwork and Firewall Troubleshooting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Windows Operating SystemsRemote Software TechnologiesNetwork TroubleshootingFirewall TroubleshootingPrinter TroubleshootingBackup SolutionsConnectivity SupportSystem MaintenanceCloud Platform KnowledgeCritical Thinking
Soft Skills
Organized ApproachGood Communication SkillsAbility to Learn Quickly
Industry Keywords
Onsite SupportUser SupportHardware Support
Tech Stack
Tools & technologiesCloudTCP/IP
About the role
Key responsibilities & impact- Provide general desktop, user, and hardware support
- Provide proactive system maintenance, including backup solutions
- Provide general connectivity and troubleshooting support
- Provide network and server support
- Support a client on a full-time basis on-site
- Provide onsite support
Requirements
What you’ll need- Experience and proficiency in remote software technologies
- Experience and proficiency with VPN connectivity and TCP/IP LAN networks
- General network and firewall troubleshooting skills
- Windows troubleshooting proficiency
- Printer troubleshooting proficiency
- Microsoft 365 and cloud platform knowledge
- Critical thinking skills
- Organized approach
- Passion for computers and technology
- Highly proficient in Windows operating systems
- Up to date on the latest technologies
- Ability to troubleshoot and learn quickly
- Good communication skills
- Documentation skills
- Onsite support required