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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in case management and project coordination, with a strong focus on organizational skills, effective communication, and proficiency in case management systems. Capable of analyzing outcomes and providing high-quality services to clients while managing multiple tasks and deadlines.
Highest-signal resume keywords
Case ManagementProject CoordinationMicrosoft Office ProficiencySalesforce ExperienceStrong Organizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Case Eligibility DeterminationProject Scope PlanningProject Schedule ManagementRecords Request InitiationOutcome Analysis
Soft Skills
Excellent Verbal CommunicationExcellent Written CommunicationAttention to DetailSelf-MotivatedTime Management
Tools & Technologies
SalesforceNetSuiteEgnyteDocument Management Systems
Industry Keywords
Legal SupportProfessional ServicesClient Services
About the role
Key responsibilities & impact- Determine case eligibility and project scope
- Plan case needs
- Create and monitor project schedules to manage deadlines
- Coordinate and monitor receipt of records and provision of services
- Initiate records requests and searches
- Disseminate information between experts and clients
- Track case progress
- Maintain project records by documenting events and completion status
- Work with experts to handle project issues
- Interact with internal and external parties
- Provide case status and information verbally and in writing
- Analyze outcomes, monitor variances, identify trends, and recommend actions to management
- Provide high-quality services to clients
- Perform additional duties as assigned
Requirements
What you’ll need- 2+ years of experience in case management, project coordination, legal support, or a related professional services environment
- High school diploma or equivalent required
- Some college coursework or an associate degree preferred
- Strong organizational and time management skills with the ability to manage multiple tasks and deadlines
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office and Salesforce, NetSuite, Egnyte, or similar case management and document management systems
- Self-motivated with attention to detail and accuracy
- Candidates must reside in the United States within the Central Time Zone
Benefits
Comp & perks- Employee-focused culture
- Strong commitment to work-life balance
- Remote work
- Flexible vacation
- Paid holidays
- Paid family care/sick leave
- Parental leave
- Medical, Dental, Vision + more
- 401k w/match
- Career growth
- Competitive salaries
