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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and interpersonal skills while overseeing security operations and managing a diverse workforce. Capable of developing operational procedures, maintaining compliance, and fostering customer relationships across multiple locations.
Highest-signal resume keywords
Supervisory ExperienceCustomer Relationship ManagementLeadership DevelopmentOperational ComplianceBudget Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational ProceduresEmployee Training ProgramsDocumentation SkillsReporting SkillsBudget Preparation
Soft Skills
Interpersonal SkillsOrganizational SkillsCommunication SkillsProblem-Solving SkillsSelf-Motivated
Industry Keywords
Private SecurityMilitary ExperienceLaw EnforcementProperty ManagementFacilities Management
About the role
Key responsibilities & impact- Oversee day-to-day security operations and a workforce of approximately 100–150 employees across multiple locations
- Build strong customer relationships through regular personal visits, proactive communication, and consistent follow-through
- Lead, coach, mentor, and develop supervisors and security officers while establishing clear expectations and accountability
- Regularly evaluate service quality, identify potential problems, and implement effective solutions
- Ensure compliance with company policies, customer expectations, and site-specific procedures
- Develop and maintain site instructions, operational procedures, and employee training programs
- Work closely with Human Resources to recruit, interview, hire, and retain quality employees
- Prepare annual budgets, review invoices, and assist with contract renewals and rate adjustments
- Collaborate with internal departments to coordinate staffing, resolve issues, and support company initiatives
- Independently manage multiple priorities, administrative responsibilities, and deadlines
Requirements
What you’ll need- Minimum of five years of supervisory or management experience
- High school diploma or equivalent
- Strong leadership, interpersonal, and customer relationship skills
- Excellent organizational, communication, and problem-solving abilities
- Self-motivated, proactive, and accountable, with strong follow-through
- Ability to manage competing priorities and work independently
- Strong computer, documentation, and reporting skills
- Ability to work from our Aurora corporate office, regularly visit assigned customer locations throughout the Denver metropolitan area, and respond to occasional after-hours operational needs
- Ability to successfully complete required pre-employment screening, including criminal background check, driving record, and drug screening (including THC)
- Preferred: Bachelor's degree
- Preferred experience in private security, military, law enforcement, property management, facilities management, hospitality, or another service-oriented management environment
- Preferred experience managing multiple locations or customer accounts
Benefits
Comp & perks- Quarterly performance bonus opportunity
- Health, dental, and vision insurance
- Paid vacation and sick leave
- 401(k) program
- Fun, supportive, team-oriented work environment
- Opportunity to make a meaningful impact with an established, locally owned company
