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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supporting individuals with intellectual and developmental disabilities through person-centered service plans, crisis management, and effective communication. Proficient in personal care, behavioral data documentation, and maintaining therapeutic environments while adhering to safety and regulatory standards.
Highest-signal resume keywords
Person-Centered Service PlansCrisis ManagementBehavioral Data DocumentationStrategies for Crisis Intervention and Prevention – Revised (SCIP-R)Assistance with Activities of Daily Living (ADL)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Behavior Support PlansInfection-Control ProceduresMedication AdministrationFoundational and Progressive Teaching TechniquesElectronic Health Records (DA, eMAR)Documentation and ReportingFire-Safety TrainingTransportation of IndividualsBasic Computer SkillsMaintaining Therapeutic Environments
Soft Skills
Effective CommunicationEmpathyPatiencePositivityInitiative
Tools & Technologies
WorkdayDigital Agency
Certifications & Qualifications
Strategies for Crisis Intervention and Prevention – Revised (SCIP-R)Choking – Return DemonstrationAMAPDiabetes CareCPRTube Feeding
Industry Keywords
Intellectual and Developmental Disabilities (I/DD)Direct Support Professional (DSP)Person-First LanguageIndividualized Support PlansCommunity Connections
About the role
Key responsibilities & impact- Support people of all ages with intellectual and developmental disabilities in homes, residences, day habilitation centers and community settings
- Help individuals maximize strengths, interests and abilities while upholding personal rights and providing emotional support
- Support personal goals, socialization, communication, advocacy and community connections using person-first language
- Provide supervision, protection, care and safety; facilitate fire-safety training and identify and escalate potential harm
- Manage crisis situations and follow applicable policies, procedures, regulations and individualized support plans
- Implement person-centered service plans, Behavior Support Plans, IPOP safeguards, Staff Action Plans and Life Plans
- Maintain clean, safe and organized therapeutic environments and follow infection-control procedures
- Provide personal care and ADL assistance, including bathing, dressing, toileting, laundry and housekeeping
- Administer medication as prescribed according to applicable guidelines
- Teach and develop skills using foundational and progressive teaching techniques
- Prepare and supervise balanced meals and snacks according to dietary restrictions and modified-diet requirements
- Transport and escort individuals to recreational activities, medical appointments, home visits, volunteer and employment sites
- Assist with purchases and safeguard personal allowance and other funds
- Collect, record and summarize behavioral data; report behavioral or health changes to clinical and leadership teams
- Review communication logs and enter service, progress and incident data into electronic health records such as DA and eMAR
- Complete required documentation, notifications, incident reports, files, maintenance requests and tracking within required timeframes
- Participate in team meetings and collaborate with program leadership, clinical staff and direct support staff
- Use approved YAI and OPWDD verbal, environmental and physical intervention techniques, including takedowns, when required
- Provide coverage at other YAI or off-site locations and remain on shift to maintain minimum staffing levels
- Report facility maintenance, upkeep and safety concerns
- May participate in treatment-plan development
- May operate YAI vehicles to transport supported individuals when assigned and properly credentialed
- Perform other assigned duties
Requirements
What you’ll need- Must be at least 18 years of age
- Ability to meet essential physical demands, including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching; assisting with lifting/moving individuals of any weight with equipment and/or other staff; lifting and/or moving up to 25 pounds on occasion; and implementing emergency interventions
- Effective written and oral communication skills, including documenting services for billing and tracking
- Enthusiasm for working with people with I/DD; willingness to take initiative; positivity, patience, empathy and compassion
- Ability and willingness to assist with supports and activities of daily living, including exposure to and handling of bodily fluids
- Basic computer skills, including email, Workday and related systems such as Digital Agency
- Must hold or obtain and maintain Strategies for Crisis Intervention and Prevention – Revised (SCIP-R) within one year of appointment
- Must hold or obtain and maintain additional certifications required by assignment, such as Choking – Return Demonstration, AMAP, Diabetes Care, CPR and Tube Feeding, within one year of appointment
- Ability to develop and maintain professional relationships aligned with YAI’s mission and vision
- Ability to remain calm in stressful situations and work in a fast-paced environment
- Ability to work beyond scheduled hours and/or on holidays, during inclement weather or emergencies as needed
- For assignments involving transportation, must hold or obtain and maintain a valid driver's license and Van certification
- HS diploma or educational equivalent is preferred
- Work or life experience in the I/DD field is a plus but not mandatory for DSP 1 positions
- For elevated DSP positions, at least three years of direct support professional experience with the I/DD population and required YAI certifications within six months of appointment
Benefits
Comp & perks- DailyPay available - Work today, get paid today!
- Tuition reimbursement
- Medical and dental insurance, with options for family and more extensive medical plans, as well as vision (for Full time positions)
- Paid vacation, holiday, and sick time (depending on time type)
- 403(b) retirement with employer matching contributions
- Life insurance and long-term disability
- Discounts on travel, entertainment, wireless services, shopping, and more
