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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supporting individuals with I/DD through person-centered planning, employment counseling, and crisis management while ensuring compliance with regulatory standards. Proficient in maintaining therapeutic environments and facilitating workplace readiness skills.
Highest-signal resume keywords
Person-Centered PlanningEmployment CounselingCrisis ManagementCompliance with HIPAAExperience with I/DD Populations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Job DevelopmentTraining GroupsOn-Site Job TrainingDocumentation for ComplianceIncident ReportingProgress NotesService RecordsWork Readiness SkillsBehavior ManagementCrisis Intervention
Soft Skills
Excellent Communication SkillsTime ManagementSound JudgmentFlexibilityInitiative
Tools & Technologies
Basic Computer SkillsEmailWorkdayDA Systems
Certifications & Qualifications
OPWDD Approved Vocational Rehabilitation TrainingSupported Employment Training
Industry Keywords
I/DDPerson-Centered ThinkingTherapeutic EnvironmentsEmployment GoalsCrisis ManagementChallenging BehaviorsAutism Spectrum DisordersComplex Medical Needs
About the role
Key responsibilities & impact- Ensure the health, wellness and safety of supported individuals through supervision and crisis management
- Implement person-centered plans and assist with staff action plans, job placement, advocacy and ethical decision-making
- Support individuals with I/DD in setting and achieving employment goals and overcoming barriers
- Manage a caseload, schedule workplace visits and meetings, and coordinate with Care Managers and professional supports
- Provide employment counseling, job development, training groups, on-site job training, coaching and workplace support
- Visit workplaces, obtain manager feedback, address concerns and escalate issues when needed
- Collaborate with the support team and communicate programmatic needs
- Maintain therapeutic environments using Personal Outcome Measures, Person Centered Thinking and Informed Decision Making
- Facilitate fire-safety learning and emergency evacuation drills
- Develop and maintain clinical knowledge related to specialized support needs, including challenging behaviors, autism spectrum disorders and complex medical needs
- Complete paperwork and documentation for compliance and billing, including incident reports, progress notes and service records
- Comply with HIPAA and other regulatory requirements
- May perform trained and authorized direct support tasks, personal care and activities of daily living in other settings
- Perform other assigned duties
Requirements
What you’ll need- HS Diploma or its educational equivalent; or one year of work experience providing vocational or pre-vocational services to individuals with disabilities
- Completes necessary trainings, including OPWDD approved vocational rehabilitation or supported employment training program and annual retraining(s) where applicable
- Ability to work a flexible schedule, including occasional evening and/or weekend hours and regular travel throughout assigned region(s)
- Basic computer skills, including email, Workday and related systems (DA, etc.)
- Ability to model and teach work readiness skills and appropriate workplace behavior
- Demonstrated ability to exercise sound judgment
- Excellent verbal and written communication and time management skills
- Highly flexible personality type and willingness to take initiative
- Willingness to work with I/DD populations in an occupational setting and comfort working with employers
- Ability to meet essential physical demands, including walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling, reaching, handling objects/tools/controls, lifting or moving up to 25 pounds occasionally, and assisting supported individuals with job functions
- Bachelor's degree or some college preferred; may be required for certain contracts
- Two years' experience assisting people with barriers to employment may be required for certain contracts
- Work or life experience with individuals with I/DD
- Valid NY State Driver's License highly preferred for assignments in areas with limited public transportation
