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YAI

Service Coordinator

YAI

. Provide case coordination for the people YAI supports as an advocate between programs, families, residences, and care managers .

Posted 10/22/2026full-timeCoram • New York • United StatesMid-LevelSenior💰 $20 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in case coordination and advocacy for individuals with intellectual and developmental disabilities, ensuring compliance with OPWDD regulations while effectively communicating with families and care managers.

Highest-signal resume keywords
Case CoordinationAdvocacy For Individuals With DisabilitiesKnowledge Of EveroRecord Maintenance In Accordance With OPWDD RegulationsInterpersonal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Case ManagementDatabase ManagementMeeting Minutes DocumentationAudit AssistancePerson-Centered Philosophy
Soft Skills
Problem SolvingOrganizational SkillsPresentation SkillsInitiativeFlexibility
Tools & Technologies
Evero
Industry Keywords
Intellectual DisabilitiesDevelopmental DisabilitiesFamily LiaisonOPWDD Regulations

About the role

Key responsibilities & impact
  • Provide case coordination for the people YAI supports as an advocate between programs, families, residences, and care managers
  • Manage a caseload of 50–70 people we support
  • Input services and meeting minutes into Evero
  • Take notes in meetings
  • Communicate with challenging families/residences
  • Serve as liaison between families, residences, and care managers
  • Maintain records in accordance with OPWDD regulations
  • Assist with audits
  • Enter and manage databases of people we support
  • Provide coverage based on program needs

Requirements

What you’ll need
  • Experience working with people with intellectual and developmental disabilities and advocating for their needs/desires
  • Exceptional interpersonal, problem solving, organizational, presentation and communication skills
  • Willing to take initiative
  • Highly flexible personality type
  • Able to deal with challenging families/residences
  • Understanding of person-centered philosophy
  • Knowledge of Evero
  • Ability to work in a team environment
  • Ability to maintain records in accordance with OPWDD regulations
  • BA preferred