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Senior Business Analyst – RPA BA
YASH Technologies. Lead process discovery and requirement-gathering sessions with retail banking stakeholders .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in process consulting and business analysis within retail banking, focusing on automation opportunities and compliance requirements. Proficient in developing process documentation and facilitating stakeholder engagement to drive efficient banking processes.
Highest-signal resume keywords
Process ConsultingRetail Banking ExperienceRPA Tools ProficiencyProcess Modelling TechniquesStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process Definition DocumentsSolution Design DocumentsProcess MappingAutomation Opportunities IdentificationSOP DevelopmentCredit Management ProcessesMortgage ProcessesRegulatory Compliance UnderstandingFunctional Requirements CreationAnalytical Documentation
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication SkillsFacilitation SkillsConsultative Skills
Tools & Technologies
UiPathAutomation AnywhereBlue PrismFISFiservTemenosFinacle
Certifications & Qualifications
Bachelor in EngineeringMBA
Industry Keywords
Retail BankingLoan OriginationUnderwritingServicingCollectionsKYC/AMLCredit Risk AssessmentPortfolio MonitoringEnd-to-End Lending LifecycleGovernment Banking Programs
Tech Stack
Tools & technologiesRPA
About the role
Key responsibilities & impact- Lead process discovery and requirement-gathering sessions with retail banking stakeholders
- Identify automation opportunities across loan origination, underwriting, servicing, and collections
- Develop Process Definition Documents (PDDs) and Solution Design Documents (SDDs) for RPA/BPA use cases
- Conduct as-is/to-be process mapping and build process heat maps to prioritize automation candidates by ROI and complexity
- Partner with automation developers to validate solution designs against business rules and compliance requirements
- Support UAT, change management, and post-deployment monitoring for automated banking processes
- Bridge business stakeholders and automation delivery teams
- Translate complex banking processes into clear functional requirements
Requirements
What you’ll need- 8–12+ years in Process Consulting / Business Analysis / Process Excellence
- Strong experience in Retail Banking, particularly lending, credit management, and mortgage operations
- Hands-on experience with multiple process modelling techniques
- Proven experience with RPA tools such as UiPath, Automation Anywhere, and Blue Prism
- Excellent analytical, problem-solving, and communication skills
- Strong SOP development and governance experience
- Excellent facilitation and stakeholder management skills
- Strong analytical and documentation capabilities
- Bachelor in Engineering / B.E. / B.Tech, MBA, or required equivalent
- Experience working with US/UK banking clients or federal/government-adjacent banking programs
- Working knowledge of the end-to-end lending lifecycle
- Familiarity with credit management processes, including credit risk assessment, credit bureau checks, limit setting, and portfolio monitoring
- Experience with mortgage processes, including loan application processing, property appraisal coordination, title verification, and closing/settlement workflows
- Understanding of regulatory and compliance considerations in retail lending, including KYC/AML, fair lending practices, and documentation standards
- Exposure to core banking or LOS platforms such as FIS, Fiserv, Temenos, Finacle, or similar
- Strong consultative, listening, communication, analytical, technical, and problem-solving skills
- Ability to translate complex customer needs into user stories with measurable acceptance criteria
- Ability to work across the organization and interact, influence, and negotiate with all levels of management and peers
- Ability to lead, direct, and empower team members without formal management authority
- Ability to blend business analysis with technical skills to develop efficient processes
- Technical background sufficient to create functional requirements and detailed specifications
- Ability to work effectively independently and with internal and external partner resources
Benefits
Comp & perks- Flexible work arrangements
- Career-oriented skilling models
- Continuous learning, unlearning, and relearning
- Stable employment
- Great atmosphere and ethical corporate culture
- Inclusive team environment