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Senior Software Engineer
YASH Technologies. Maintain and extend a production SMS/MMS/RCS/Voice messaging platform integrated with Cvent and Adobe Campaign Manager for a pharmaceutical client's event engagement program .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Twilio Functions, Node.js, and SMS/MMS/RCS messaging platforms, with a strong focus on API integrations and data pipeline management. Proficient in managing consent tracking and compliance within pharmaceutical communication frameworks.
Highest-signal resume keywords
Twilio Functions DevelopmentNode.js ProgrammingREST API DevelopmentSMS/MMS/RCS KnowledgeAgile Project Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
JavaScriptAsync/AwaitDebuggingAPI Rate Limits UnderstandingPayload Size ConstraintsTCPA Consent HandlingA2P Messaging KnowledgeBi-Directional Marketing Automation IntegrationsSFTP Data Pipeline ManagementContent Template Builder Management
Soft Skills
Strong Written CommunicationStrong Verbal Communication
Tools & Technologies
PostmanTwilio ConsoleJIRAGitAdobe Campaign Manager
Industry Keywords
Pharmaceutical CommunicationA2P 10DLC RegistrationCTIA GuidelinesGSM-7 vs UCS-2 EncodingPharma Adverse Event Reporting
Tech Stack
Tools & technologiesCloudJavaScriptNode.js
About the role
Key responsibilities & impact- Maintain and extend a production SMS/MMS/RCS/Voice messaging platform integrated with Cvent and Adobe Campaign Manager for a pharmaceutical client's event engagement program
- Design, build, and maintain serverless functions, conversational flows, data pipelines, and integrations
- Develop and maintain Twilio Functions using Node.js for SMS/MMS handling, keyword routing, consent management, and third-party API integrations
- Build and debug Twilio Studio Flows, including keyword routing, function widgets, Content Templates, and HTTP callbacks
- Manage Twilio Sync Maps as the real-time data layer for contacts, consent tracking, and audit logs
- Manage Content Template Builder templates, including versioning across QA/PROD and SID coordination
- Configure Messaging Services, sender pools, Advanced Opt-Out, branded link shortening, click tracking, and callbacks
- Set up RCS Business Messaging and use the Lookup API for phone validation, line status, and reassigned number checks
- Build SFTP, message log export, and Event Streams data pipelines
- Handle MMS media processing and cleanup
- Investigate production incidents, analyze logs and error codes, identify carrier behavior, and produce RCA reports
- Maintain technical documentation, including TRDs, functional specifications, data models, and UAT test cases
- Manage deployments across QA and PROD sub-accounts, including number porting and toll-free verification
- Participate in client-facing documentation and stakeholder discussions
Requirements
What you’ll need- 1+ years hands-on experience with Twilio or similar cloud communication platforms
- Strong JavaScript / Node.js skills
- Experience with async/await
- REST API development and consumption
- Experience with Twilio Functions, Studio, Sync Maps/Lists, Messaging Services, Content Template Builder, Lookup v2 API, Messages API, and Event Streams
- Knowledge of SMS/MMS/RCS, GSM-7 vs UCS-2 encoding, segment calculation, A2P messaging, and carrier behavior
- Knowledge of A2P 10DLC registration process and timelines
- Knowledge of TCPA consent handling, CTIA guidelines, double opt-in, opt-out behavior, Advanced Opt-Out limitations, and pharma adverse event reporting
- Experience with third-party webhook payloads and bi-directional marketing automation integrations
- Knowledge of Basic Auth / API Key authentication, JSON, and form-urlencoded payloads
- Debugging via logs
- Understanding of API rate limits, payload size constraints, and timeout handling in serverless environments
- Proficiency with Postman, Twilio Console, JIRA, and Git
- Experience in agile teams with JIRA-based project management
- Strong written and verbal communication
- Twilio Organizations, subaccounts, and domain verification knowledge is good to have
- Pharma/healthcare SMS program experience is good to have
- Adobe Journey Optimizer, Epsilon/ACM, or similar marketing automation platform experience is good to have
- SIP Trunking / Twilio Voice knowledge is good to have
Benefits
Comp & perks- Flexible work arrangements
- Inclusive team environment
- Career-oriented skilling models
- Continuous learning, unlearning, and relearning opportunities
- Agile self-determination, trust, transparency, and open collaboration
- Support needed for realization of business goals
- Stable employment
- Ethical corporate culture
- Great atmosphere