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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong expertise in gathering and analyzing business requirements, writing functional specifications, and facilitating workshops within the Salesforce ecosystem. Proficient in coordinating communication between business and technical teams while supporting users through platform changes.
Highest-signal resume keywords
Salesforce Functional Consultant ExperienceBusiness Requirements AnalysisFunctional Specifications WritingWorkshop FacilitationSales Cloud, Service Cloud, Experience Cloud Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements GatheringFunctional Specifications WritingUser Story DevelopmentData MappingSalesforce ConfigurationUser Acceptance Testing (UAT)Functional Acceptance Testing
Soft Skills
Excellent Listening SkillsAttention to DetailAutonomyTeam Spirit
Tools & Technologies
SalesforceConga
Industry Keywords
Cross-Functional ProjectStakeholder CommunicationContinuous Improvement
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Work on a cross-functional Salesforce project involving various business stakeholders, technical teams, and implementation partners
- Gather and analyze business requirements from different stakeholders
- Facilitate and lead functional workshops
- Write functional specifications, including User Stories, process descriptions, and data mapping
- Support users throughout the project lifecycle
- Participate in configuring Salesforce across the Sales Cloud, Service Cloud, and Experience Cloud modules
- Coordinate communication between business teams, technical teams, and implementation partners
- Contribute to testing phases, including UAT, and functional acceptance testing
- Participate in the continuous improvement of the Salesforce solution
Requirements
What you’ll need- At least 3 years of experience as a Salesforce Functional Consultant or Salesforce Business Analyst
- Strong expertise in gathering and analyzing business requirements
- Strong expertise in writing functional specifications
- Proven ability to facilitate workshops
- Good knowledge of the Salesforce ecosystem, ideally including Sales Cloud, Service Cloud, and Experience Cloud
- Comfortable coordinating between business and technical teams
- Ability to support users through periods of change and platform evolution
- Knowledge of Conga would be a significant advantage
- Excellent listening skills, attention to detail, autonomy, and team spirit
- Good command of English required
Benefits
Comp & perks- Swile meal voucher card credited with €10 per day worked, 60% covered by YEVO
- 9 to 12 additional days off (RTT)
- 100% reimbursement of public transportation costs or mileage allowance
- Works Council benefits (CSE)
- Optional supplementary health insurance plan
- Supplemental disability and life insurance fully covered by the company
- Training and support for professional development
