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Service Manager – Power Generation
YLEM Energy. Lead and manage the Service Engineering team and coordinate engineering resources across the UK .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing service engineering teams while ensuring compliance with UK health, safety, and operational requirements. Proficient in planning and coordinating maintenance activities, with a focus on cost control, customer satisfaction, and continuous improvement.
Highest-signal resume keywords
Service Engineering ManagementMechanical And Electrical MaintenancePlanned And Reactive Maintenance CoordinationCommercial Awareness And Cost ControlCustomer And Contract Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Power GenerationReciprocating Gas EnginesField Service OperationsMaintenance Performance AnalysisJob Cost MonitoringQuotations And Scopes Of WorkProblem-SolvingDecision-MakingHSEQ AdherenceAsset Management Systems
Soft Skills
LeadershipCommunicationOrganizational SkillsProactivityAdaptability
Tools & Technologies
Microsoft OfficeCMMSEnterprise Asset Management Systems
Certifications & Qualifications
Full UK Driving Licence
Industry Keywords
Industrial EngineeringService DeliveryOperational ActivitiesPreventative MaintenanceCorrective MaintenanceCustomer SatisfactionResource AllocationOperational RisksContinuous Improvement
About the role
Key responsibilities & impact- Lead and manage the Service Engineering team and coordinate engineering resources across the UK
- Plan and coordinate preventative, corrective and reactive maintenance, fault-finding, testing, repairs and operational activities
- Ensure work is delivered according to agreed scopes, quotations, specifications, procedures and contractual requirements
- Ensure personnel are competent, trained, equipped and authorised for their work
- Ensure service and maintenance activities comply with company procedures and applicable UK legislation
- Monitor job costs, labour, overtime, travel, materials and subcontractor expenditure
- Prepare or support quotations, scopes of work, resource estimates and commercial variations
- Monitor plant availability, reliability, outstanding works, service performance and customer satisfaction
- Identify recurring failures and implement corrective and preventative actions
- Coordinate subcontractors, specialist contractors, suppliers and other external resources
- Plan and schedule service activities, planned maintenance, installations, testing, outages and operational work across the UK
- Allocate engineers based on competence, availability, workload, location and customer priorities
- Adjust priorities for emergencies, breakdowns, delays, cancellations and changing customer requirements
- Act as a key contact between customers, engineers, suppliers, subcontractors and internal departments
- Maintain accurate planning, scheduling, service and asset records using company systems
- Provide operational and commercial reports and attend customer and internal meetings
- Provide 24-hour call-out support in accordance with the agreed rota and business requirements
- Identify operational risks, resource constraints and scheduling conflicts
- Drive continuous improvement and undertake other duties commensurate with the role
Requirements
What you’ll need- Significant experience within power generation, reciprocating gas engines, industrial engineering, field service, operations and maintenance, or a similar technical environment
- Strong mechanical and electrical maintenance knowledge and experience
- Experience of managing engineers, service teams or technical resources
- Experience planning and coordinating planned and reactive maintenance in a time-critical environment
- Understanding of plant availability, reliability and maintenance performance
- Commercial awareness, including cost control, budgeting, quotations and job profitability
- Experience of customer and/or contract management
- Proven problem-solving, prioritisation, and decision-making ability
- Strong understanding of relevant UK health, safety and operational requirements
- Good IT skills, including Microsoft Office and asset management frameworks CMMS/Enterprise Asset Management Systems
- Full UK driving licence and ability to travel throughout the UK
- Safety-focused, professionally accountable and commercially aware
- Highly organised, proactive and technically credible
- Strict HSEQ adherence
- Confident leadership and ability to motivate and develop engineering teams
- Strong communication skills at all levels
- Flexible and adaptable to changing operational requirements
- Commitment to continuous improvement and high standards of service delivery
Benefits
Comp & perks- Annual Company Performance related bonus scheme
- Pension (5.5% employer, 3.5% employee contributions)
- Death in service 4x salary
- Subsidised Private Health Scheme
- Subsidised Health cash Scheme
- 25 days holiday plus bank holidays
- Extra annual leave option to buy or sell up to 5 days
- 2 extra days holiday after 3 years service
- Birthday leave
- Company Sick Pay
- Company Maternity, Paternity and Adoption pay
- Discounts scheme
- Refer a friend
- EAP (Employee Assistance Programme)
- Mental Health First Aiders
- Charity Work Day
- Social Committee for Company Events